Disabling KPI Signals
concept brazil Updated Sep 10, 2026 1 min read disabling-kpi-signals.md
KPI Signals can be disabled on request.
KPI Signals is activated by default. If you do not want this feature, request a ServiceNow AI Platform administrator to set the property com.snc.pa.activate_kpi_signals to false. Because this property does not exist by default, the administrator must add it. You can refer them to Add a system property.
Important: If you reactivate KPI Signals, signal detection resumes from the time you originally deactivated the feature, not from the time you reactivated it.
Parent Topic:Configuring KPI Signals for an indicator
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--- title: Disabling KPI Signals description: KPI Signals can be disabled on request. locale: en-US canonical_url: https://www.servicenow.com/docs/r/now-intelligence/disabling-kpi-signals.html release: brazil topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure, KPI Signals, Platform Analytics experience, Platform Analytics] --- # Disabling KPI Signals KPI Signals can be disabled on request. KPI Signals is activated by default. If you do not want this feature, request a ServiceNow AI Platform administrator to set the property **com.snc.pa.activate\_kpi\_signals** to **false**. Because this property does not exist by default, the administrator must add it. You can refer them to [Add a system property](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/t_AddAPropertyUsingSysPropsList.md). **Important:** If you reactivate KPI Signals, signal detection resumes from the time you originally deactivated the feature, not from the time you reactivated it. **Parent Topic:**[Configuring KPI Signals for an indicator](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/configuring-kpi-signals.md)
| title | Disabling KPI Signals |
| description | KPI Signals can be disabled on request. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/now-intelligence/disabling-kpi-signals.html |
| release | brazil |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureKPI SignalsPlatform Analytics experiencePlatform Analytics |