Query Generation skills

task brazil Updated Sep 10, 2026 1 min read enable-query-generation.md
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Query Generation skills enable users to ask questions in ServiceNow Otto for Platform Analytics applications and receive answers.

Before you begin

Query Generation is included in Generative AI Controller, which is included with ServiceNow Otto applications from the ServiceNow® Store.

Role required: sn_query_gen.admin or higher

About this task

Query Generation skills are not used directly. Instead, they enable other applications that call Query Generation, such as AI Data Explorer

Important: These generative AI skills are turned on by default. The skills will be automatically available to appropriate role users for the application. For more information, see AI agents, skills, and agentic workflows on by default.

Procedure

  1. Navigate to All > Application Manager and verify that the Generative AI Controller plugin is activated.

    It is likely to already be active, especially if you installed and activated a ServiceNow Otto application and plugin that has ServiceNow Otto for Platform as a dependency.

  2. Navigate to All > AI Admin Hub > Skills.

  3. In the product area pane, select Data and analytics > Analytics.

  4. Browse for the analytics query generation skill.

    [Omitted image "querygen-activate-qg-skill-new.png"] Alt text: Analytics query generation skill tile.

  5. To deactivate a skill, select Deactivate skill.

  6. To change the roles that can access a skill, open it for editing.

    [Omitted image "open-skill-edit.png"] Alt text: Opening a skill card to edit the settings.

    Warning: Be careful when selecting the roles that can access a skill. The default role is sn_query_gen.user, which the default roles for other ServiceNow Otto for Platform Analytics skills contain. Users of these other skills must be able to access Query Generation skills.

Parent Topic:Configuring Query Generation

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