Working with responsive dashboards
Responsive dashboards enable you to share widgets such as reports and Performance Analytics visualizations in the classic environment. An easy-to-use drag and drop canvas helps you create, edit, and arrange content, and then share it with colleagues.
Note: This topic refers to Core UI dashboards. If you are looking for information about the newer Platform Analytics dashboards, see Dashboards in Platform Analytics.
The ServiceNow AI Platform platform supports two dashboard technologies:
- The newer Platform Analytics dashboards, described in Dashboards in Platform Analytics
- The older Core UI Responsive Dashboards
Starting in Australia, you can access all dashboards of either type through the Dashboards library. However, you have Core UI dashboards only on instances that were originally created before the Xanadu release.
Note:
Owners of Core UI responsive dashboards have the option to migrate these dashboards to Platform Analytics experience. For more information, see Migrate dashboards that you own.
Use Core UI dashboards to:
- Create and edit Performance Analytics visualizations and other widgets directly from the dashboard.
- Quickly find and preview widgets, then add them to the dashboard from the Add Widget pane.
- Easily share dashboards with other users from the integrated Sharing pane.
- Snap the widgets into a predefined layout, then adjust the layout as desired.
- Access information that you use frequently by setting dashboards as your Home.
Watch this three-minute video to learn more about flexible layouts, multiple tabs, sharing, converting homepages to dashboards, and enabling responsive dashboards. [Omitted video] Description: How to get started using responsive dashboards
Benefits
- Optimize performance with configurable widget loading. For more information on the benefits of configurable widget loading, see Optimize widget rendering time on responsive dashboards.
- Use the Restrict to roles field to specify roles required to access the dashboard. Users with any of the specified roles can access the dashboard if they have been given access on the dashboard's Share panel.
Limitation
ServiceNow mobile apps don’t give access to dashboards as dashboards aren’t optimized for mobile screen sizes. You can access dashboards on a tablet using the standard web interface. It’s possible to create mobile apps that display reports and Performance Analytics visualizations, but these aren’t full responsive dashboards. For more information, see Configure an analytics UI section.
Related topics
Set responsive dashboards as your home
Differences between Core UI and Platform Analytics dashboards
--- title: Working with responsive dashboards description: Responsive dashboards enable you to share widgets such as reports and Performance Analytics visualizations in the classic environment. An easy-to-use drag and drop canvas helps you create, edit, and arrange content, and then share it with colleagues. locale: en-US canonical_url: https://www.servicenow.com/docs/r/now-intelligence/performance-analytics/c\_ResponsiveDashboards.html release: brazil product: Performance Analytics classification: performance-analytics topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 2 breadcrumb: [Create and use Core UI dashboards, Responsive dashboards in the Core UI, Reporting, dashboards, and Performance Analytics in the Core UI, Platform Analytics] --- # Working with responsive dashboards Responsive dashboards enable you to share widgets such as reports and Performance Analytics visualizations in the classic environment. An easy-to-use drag and drop canvas helps you create, edit, and arrange content, and then share it with colleagues. **Note:** This topic refers to Core UI dashboards. If you are looking for information about the newer Platform Analytics dashboards, see [Dashboards in Platform Analytics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/analytics-center-dashboards.md). The ServiceNow AI Platform platform supports two dashboard technologies: - The newer Platform Analytics dashboards, described in [Dashboards in Platform Analytics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/analytics-center-dashboards.md) - The older Core UI Responsive Dashboards Starting in Australia, you can access all dashboards of either type through the [Dashboards library](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/find-dashboard-library.md). However, you have Core UI dashboards only on instances that were originally created before the Xanadu release. **Note:** Owners of Core UI responsive dashboards have the option to migrate these dashboards to Platform Analytics experience. For more information, see [Migrate dashboards that you own](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/data-migration-migrate-dbs-you-own.md). Use Core UI dashboards to: - Create and edit Performance Analytics visualizations and other widgets directly from the dashboard. - Quickly find and preview widgets, then add them to the dashboard from the Add Widget pane. - Easily share dashboards with other users from the integrated Sharing pane. - Snap the widgets into a predefined layout, then adjust the layout as desired. - Access information that you use frequently by setting dashboards as your **Home**. Watch this three-minute video to learn more about flexible layouts, multiple tabs, sharing, converting homepages to dashboards, and enabling responsive dashboards. \[Omitted video\] Description: How to get started using responsive dashboards ## Benefits - Optimize performance with configurable widget loading. For more information on the benefits of configurable widget loading, see [Optimize widget rendering time on responsive dashboards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/t_optimizeWidgetRenderingTime.md). - Use the **Restrict to roles** field to [specify roles required to access the dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/restrict-dashboard-access-to-certain-roles.md). Users with any of the specified roles can access the dashboard if they have been given access on the dashboard's **Share** panel. ## Limitation ServiceNow mobile apps don’t give access to dashboards as dashboards aren’t optimized for mobile screen sizes. You can access dashboards on a tablet using the standard web interface. It’s possible to create mobile apps that display reports and Performance Analytics visualizations, but these aren’t full responsive dashboards. For more information, see [Configure an analytics UI section](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/mobile/sg-ui-section-config-reports.md). **Related topics** [Set responsive dashboards as your home](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/t_SetDashboardsAsHome.md) [Differences between Core UI and Platform Analytics dashboards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/differences-between-core-ui-ne-dbs.md)
| title | Working with responsive dashboards |
| description | Responsive dashboards enable you to share widgets such as reports and Performance Analytics visualizations in the classic environment. An easy-to-use drag and drop canvas helps you create, edit, and arrange content, and then share it with colleagues. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/now-intelligence/performance-analytics/c\_ResponsiveDashboards.html |
| release | brazil |
| product | Performance Analytics |
| classification | performance-analytics |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Create and use Core UI dashboardsResponsive dashboards in the Core UIReportingdashboardsand Performance Analytics in the Core UIPlatform Analytics |