\(Legacy\) Performance Analytics Admin Console
From a single console, administrators can manage Platform Analytics Solution content, manage Performance Analytics widgets and dashboards, diagnose and resolve errors, view usage analytics, modify configuration settings and access ServiceNow help.
Important:
- This admin console is not available on net-new instances starting in the Zurich release.
- This admin console does not support Platform Analytics artifacts. It shows information only for Core UI Performance Analytics widgets and responsive dashboards.
Users with the admin or pa_admin roles can navigate to Performance Analytics > Admin Console. If Performance Analytics is not enabled, select Learn More for information about activating it.
[Omitted image "pa-admin-console-overview-l.png"] Alt text: Performance analytics administration console layout
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[Omitted image "1.png"] Alt text: Number 1 indicating the Content Library tile in the Admin console layoutContent Library
Guided Setup for the Platform Analytics Solutions.
Select Plugin List to show a list of available system plugins for inactive Platform Analytics Solutions.
Note: You must have the admin role to see the list of plugins.
Click Guided Setup to launch guided setup for Platform Analytics Solutions.
-
[Omitted image "2.png"] Alt text: Number 2 indicating the Content Library tile in the Admin console layoutExplore and Manage
A single place where you can quickly identify and manage the relationships between your Performance Analytics elements and gauge the impact of change. For example, you can identify all the reports, indicators, and interactive filters in a dashboard group that are affected if you change a field name.
Click Dashboards to explore all of the dashboards in your instance sorted by group. Expand the group to view the individual dashboards.
Click KPIs to open the (Legacy) Analytics Hub, where you see an exploratory view of your indicators.
Use (Legacy) Dependency Assessment to view, analyze, and manage your Performance Analytics components.
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[Omitted image "3.png"] Alt text: Number 3 indicating the Troubleshoot tile in the Admin console layoutTroubleshoot
The Troubleshoot panel enables you to use diagnostics delivered by the ServiceNow application to investigate tests that result in an Error warning and failed data collection jobs. Base system diagnostics run on a schedule, but can also be executed on demand. The Scheduled Data Collection list filters out jobs that are run only once and jobs that are run only on demand.
Note: If either of the numbers on the Troubleshoot card are greater than 0, there may be something wrong with your Performance Analytics implementation.
- Select Diagnostic Errors to view the Diagnostic Executions list, a summary of how many diagnostic tests were run, and how many issues were found. Use the State field to track which issues have been resolved. For more information on diagnostic executions, see Analytics Diagnostics.
- Click Failed Jobs to view the Scheduled Data Collection list. A failed job is a scheduled job for which the latest complete run is in the state collected_error. For more information on data collection, see Performance Analytics data collection and cleanup.
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[Omitted image "4.png"] Alt text: Number 4 indicating the Usage tile in the Admin console layoutUsage
Dashboards with statistics about data collection jobs and report usage.
- Use the Data Collection Overview dashboard to track and manage data collection. Note that data collection jobs are not run by default. dashboard widgets don't show data until you run the associated data collection jobs. For more information, see Performance Analytics data collection and cleanup.
- Use the Reports Usage dashboard to track and manage report usage. For more information, see Report statistics.
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[Omitted image "5.png"] Alt text: Number 5 indicating the Advanced Configuration tile in the Admin console layoutAdvanced Configuration
Quick links to advanced configuration settings.
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[Omitted image "6.png"] Alt text: Number 6 indicating the Help tile in the Admin console layoutHelp
The community, product documentation, and the video tutorials on the ServiceNow YouTube channel provide additional insights into Performance Analytics functionality.
Parent Topic:Configure Performance Analytics advanced features
Related topics
---
title: \(Legacy\) Performance Analytics Admin Console
description: From a single console, administrators can manage Platform Analytics Solution content, manage Performance Analytics widgets and dashboards, diagnose and resolve errors, view usage analytics, modify configuration settings and access ServiceNow help.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/now-intelligence/performance-analytics/pa-admin-console.html
release: brazil
product: Performance Analytics
classification: performance-analytics
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 4
breadcrumb: [Configure advanced features, Performance Analytics \(Indicator data sources\), Platform Analytics]
---
# \(Legacy\) Performance Analytics Admin Console
From a single console, administrators can manage Platform Analytics Solution content, manage Performance Analytics widgets and dashboards, diagnose and resolve errors, view usage analytics, modify configuration settings and access ServiceNow help.
**Important:**
- This admin console is not available on net-new instances starting in the Zurich release.
- This admin console does not support Platform Analytics artifacts. It shows information only for Core UI Performance Analytics widgets and responsive dashboards.
Users with the admin or pa\_admin roles can navigate to **Performance Analytics** > **Admin Console**. If Performance Analytics is not enabled, select **Learn More** for information about activating it.
\[Omitted image "pa-admin-console-overview-l.png"\] Alt text: Performance analytics administration console layout
- **\[Omitted image "1.png"\] Alt text: Number 1 indicating the Content Library tile in the Admin console layoutContent Library**
Guided Setup for the Platform Analytics Solutions.
Select **Plugin List** to show a list of available system plugins for inactive Platform Analytics Solutions.
**Note:** You must have the admin role to see the list of plugins.
Click **Guided Setup** to launch guided setup for Platform Analytics Solutions.
- **\[Omitted image "2.png"\] Alt text: Number 2 indicating the Content Library tile in the Admin console layoutExplore and Manage**
A single place where you can quickly identify and manage the relationships between your Performance Analytics elements and gauge the impact of change. For example, you can identify all the reports, indicators, and interactive filters in a dashboard group that are affected if you change a field name.
Click **Dashboards** to explore all of the dashboards in your instance sorted by group. Expand the group to view the individual dashboards.
Click **KPIs** to open the [\(Legacy\) Analytics Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/c_UsePerformanceAnalyticsScorecards.md), where you see an exploratory view of your indicators.
Use [\(Legacy\) Dependency Assessment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/impact-analysis.md) to view, analyze, and manage your Performance Analytics components.
- **\[Omitted image "3.png"\] Alt text: Number 3 indicating the Troubleshoot tile in the Admin console layoutTroubleshoot**
The **Troubleshoot** panel enables you to use diagnostics delivered by the ServiceNow application to investigate tests that result in an Error warning and failed data collection jobs. Base system diagnostics run on a schedule, but can also be executed on demand. The Scheduled Data Collection list filters out jobs that are run only once and jobs that are run only on demand.
**Note:** If either of the numbers on the Troubleshoot card are greater than 0, there may be something wrong with your Performance Analytics implementation.
- Select **Diagnostic Errors** to view the Diagnostic Executions list, a summary of how many diagnostic tests were run, and how many issues were found. Use the **State** field to track which issues have been resolved. For more information on diagnostic executions, see [Analytics Diagnostics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/self-diagnostics.md).
- Click **Failed Jobs** to view the Scheduled Data Collection list. A failed job is a scheduled job for which the latest complete run is in the state **collected\_error**. For more information on data collection, see [Performance Analytics data collection and cleanup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/c_ClctData.md).
- **\[Omitted image "4.png"\] Alt text: Number 4 indicating the Usage tile in the Admin console layoutUsage**
Dashboards with statistics about data collection jobs and report usage.
- Use the **Data Collection Overview** dashboard to track and manage data collection. Note that data collection jobs are not run by default. dashboard widgets don't show data until you run the associated data collection jobs. For more information, see [Performance Analytics data collection and cleanup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/c_ClctData.md).
- Use the **Reports Usage** dashboard to track and manage report usage. For more information, see [Report statistics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/reporting/report-statistics.md).
- **\[Omitted image "5.png"\] Alt text: Number 5 indicating the Advanced Configuration tile in the Admin console layoutAdvanced Configuration**
Quick links to advanced configuration settings.
- [Performance Analytics properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/pa-properties.md)
- [Reporting properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/reporting/reporting-properties.md)
- [Responsive dashboard properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/dashboard-properties.md)
- **\[Omitted image "6.png"\] Alt text: Number 6 indicating the Help tile in the Admin console layoutHelp**
The community, product documentation, and the video tutorials on the ServiceNow YouTube channel provide additional insights into Performance Analytics functionality.
**Parent Topic:**[Configure Performance Analytics advanced features](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/c_PADataArchitecture.md)
**Related topics**
[Interactive Analysis information panel](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/interactive-analysis-info-panel.md)
| title | \(Legacy\) Performance Analytics Admin Console |
| description | From a single console, administrators can manage Platform Analytics Solution content, manage Performance Analytics widgets and dashboards, diagnose and resolve errors, view usage analytics, modify configuration settings and access ServiceNow help. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/now-intelligence/performance-analytics/pa-admin-console.html |
| release | brazil |
| product | Performance Analytics |
| classification | performance-analytics |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 4 |
| breadcrumb | Configure advanced featuresPerformance Analytics \(Indicator data sources\)Platform Analytics |