Put a Spotlight on records
concept brazil Updated Sep 10, 2026 1 min read put-spotlight-on-records.md
Use the Spotlight feature to illuminate records that you might overlook.
You can define weighted criteria to identify and rank records that require attention, such as when triaging incidents or performing lead scoring. You can rank records based on multiple dimensions, instead of by a single field value such as priority. While most organizations address high-priority items in a timely manner, lower priority items sometimes are not addressed for an extended period of time. Spotlight helps you focus on items based on business need.
Parent Topic:Performance Analytics concepts
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--- title: Put a Spotlight on records description: Use the Spotlight feature to illuminate records that you might overlook. locale: en-US canonical_url: https://www.servicenow.com/docs/r/now-intelligence/performance-analytics/put-spotlight-on-records.html release: brazil product: Performance Analytics classification: performance-analytics topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Concepts, Explore, Performance Analytics \(Indicator data sources\), Platform Analytics] --- # Put a Spotlight on records Use the Spotlight feature to illuminate records that you might overlook. You can define weighted criteria to identify and rank records that require attention, such as when triaging incidents or performing lead scoring. You can rank records based on multiple dimensions, instead of by a single field value such as priority. While most organizations address high-priority items in a timely manner, lower priority items sometimes are not addressed for an extended period of time. Spotlight helps you focus on items based on business need. **Parent Topic:**[Performance Analytics concepts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/c_PerformanceAnalytics.md)
| title | Put a Spotlight on records |
| description | Use the Spotlight feature to illuminate records that you might overlook. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/now-intelligence/performance-analytics/put-spotlight-on-records.html |
| release | brazil |
| product | Performance Analytics |
| classification | performance-analytics |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConceptsExplorePerformance Analytics \(Indicator data sources\)Platform Analytics |