Create or configure a responsive dashboard in Core UI

task brazil Updated Sep 10, 2026 4 min read t_CreateADashboard.md
Raw file servicenow.com

Create a dashboard where you can add Performance Analytics widgets, data visualizations, and other content that you frequently use. You can then share the dashboard with other users.

Before you begin

Role required: If the com.snc.par.coreui.dashboard_create.enabled system property is true, any user with an internal role can create Core UI dashboards. For more information, see Platform Analytics experience properties.

About this task

Important: You cannot create Core UI dashboards on instances that were net new on Xanadu or later. On instances that were net new on older releases, you can continue to create Core UI dashboards, even if the instance was fully migrated to Platform Analytics.

Core UI dashboard backgrounds are not themeable with custom colors.

Consider creating Platform Analytics dashboards instead of Core UI dashboards. For more information, see Dashboards in Platform Analytics

Procedure

  1. Navigate to All > Platform Analytics > Library > Dashboards.

  2. Select Create dashboard.

  3. In the New dashboard modal, select Core UI and then select Create dashboard.

    [Omitted image "create-core-ui-db-from-library.png"] Alt text: Create a Core UI dashboard on migrated instance

    The form for a new Core UI dashboard opens.

  4. Fill in the following fields:

Field

Description

Name

Name the dashboard.

Order

Enter an Order number to indicate the order the dashboard appears on the dashboard picker. Dashboards with lower numbers are listed first.

Active

Clear this field to mark the dashboard inactive. Inactive dashboards are accessible only if they appear on the Recent tab (the nine most recently visited dashboards) or if the user has a direct link to the dashboard.

Note: When you activate responsive dashboards, the permissions associated with both active and inactive non-responsive dashboard are carried over to the responsive version.

Owner

The dashboard owner. Only a user with the admin role can change this value.

5. Select the **Restrict to roles** edit icon \[Omitted image "edit-icon.png"\] to specify the roles that a user must have to access this dashboard.
For more information, see [Share a responsive dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/performance-analytics/t_ControlAccessToADashboard.md).
  1. Users with admin, pa_admin, and pa_power_user roles can configure these additional fields:

    Field Description
    Group Select the magnifier icon to add the dashboard to a Group. Groups organize dashboards in the dashboard picker list. Grouped dashboards appear at the top of the list. Ungrouped dashboards appear in the list under Other.
    Breakdown Source Select one or more breakdown sources in the Breakdown Source related list. Breakdowns enable users to filter Performance Analytics data on the dashboard. The Breakdown Source related list is available on the Dashboard form after you create the dashboard. For more information, see Using breakdowns on responsive dashboards.
    Act as filter You can configure a Performance Analytics breakdown on a dashboard to act as an interactive filter for reports on the dashboard. The dashboard must be configured as a breakdown dashboard. Select the interactive filter that you want this breakdown source to act as.
  2. Select Submit.

Result

The dashboard is created with no content. To add your first content, select a widget type and a widget and select Add.

What to do next

Add more content to your new dashboard. For more information, see Edit a responsive dashboard.

Related topics

Indicator breakdowns

Add a breakdown to a dashboard

Organize Core UI dashboards into groups

Keywords configure a dashboardcreate a dashboardcreate a new dashboardcreate dashboardsmake a dashboardset up a dashboardwhat role do I need to create dashboardswhat role do I need to make a dashboardwhat role do I need to make a responsive dashboard
Search documentation
Search document titles and file paths on the brazil branch