Request Process Mining for external data

task brazil Updated Sep 10, 2026 1 min read access-ext-data.md
Raw file servicenow.com

Request Process Mining for external data application to import external data and work with it within ServiceNow® instance.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > System Application > All Available Applications > All.

  2. Find the application using the filter criteria and search bar.

    You can search for the application by its name or ID. If you can’t find an application, you may have to request it from the ServiceNow® Store.

    The name and ID of the application is Process Mining for External data: sn_po_extdata.

  3. Select Install.

    To use Process Mining for external data, see Working with external datasets.

Parent Topic:Activating Process Mining

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