Working with transition work notes using AI
concept brazil Updated Sep 10, 2026 1 min read worknotes.md
To work effectively with transition work notes analysis using AI, you must activate the Transition Work Notes Analysis skill and configure work notes analysis for the process table.
This section covers the following topics:
- Activate transition work notes analysis skill
Activate the Tsransition Work Notes Analysis skill to be able to use ServiceNow Otto for Process Mining to analyse work notes. - Configuring transition work notes analysis in Process Mining
Configure transition work notes analysis for a process table so that any project that is based on the process table has transition work notes analysis configured.
Parent Topic:Configuring ServiceNow Otto for Process Mining
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--- title: Working with transition work notes using AI description: To work effectively with transition work notes analysis using AI, you must activate the Transition Work Notes Analysis skill and configure work notes analysis for the process table. locale: en-US canonical_url: https://www.servicenow.com/docs/r/now-intelligence/process-mining/worknotes.html release: brazil product: Process Mining classification: process-mining topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure, ServiceNow Otto for Process Mining, Use, Process Mining, Platform Analytics] --- # Working with transition work notes using AI To work effectively with transition work notes analysis using AI, you must activate the Transition Work Notes Analysis skill and configure work notes analysis for the process table. This section covers the following topics: - **[Activate transition work notes analysis skill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/process-mining/activate-na-skill.md)** Activate the Tsransition Work Notes Analysis skill to be able to use ServiceNow Otto for Process Mining to analyse work notes. - **[Configuring transition work notes analysis in Process Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/process-mining/configure-worknotes.md)** Configure transition work notes analysis for a process table so that any project that is based on the process table has transition work notes analysis configured. **Parent Topic:**[Configuring ServiceNow Otto for Process Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/now-intelligence/process-mining/config-na-proc-min.md)
| title | Working with transition work notes using AI |
| description | To work effectively with transition work notes analysis using AI, you must activate the Transition Work Notes Analysis skill and configure work notes analysis for the process table. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/now-intelligence/process-mining/worknotes.html |
| release | brazil |
| product | Process Mining |
| classification | process-mining |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureServiceNow Otto for Process MiningUseProcess MiningPlatform Analytics |