Troubleshoot breakdown filters
In Platform Analytics experience, it's not possible to extend the functionality of a migrated breakdown filter that doesn't have an associated indicator.
Before you begin
Role required: Dashboard owner
This task describes how to address the error This option is not available for the specified filter source when you try to update a breakdown without an associated indicator.
Procedure
-
Navigate to All > Library > Dashboards.
-
Open the dashboard with the problem.
-
Select Edit.
-
Select the filter to view its configuration.
-
Choose the Data to filter option.
The error
This option is not available for the specified filter sourceappears. -
Identify the name of the indicator breakdown under Filter source.
-
Navigate to
pa_breakdowns.listand open the breakdown. -
On the breakdown record, open the Indicators tab under Related links.
-
Select Edit and choose one or more indicators that the breakdown applies to.
-
Select Update.
Result
You can edit the Data to filter section of the filter configuration.
---
title: Troubleshoot breakdown filters
description: In Platform Analytics experience, it's not possible to extend the functionality of a migrated breakdown filter that doesn't have an associated indicator.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/now-intelligence/troubleshoot-breakdown-filters.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Edit filters on dashboards, Filters, Platform Analytics experience, Platform Analytics]
---
# Troubleshoot breakdown filters
In Platform Analytics experience, it's not possible to extend the functionality of a migrated breakdown filter that doesn't have an associated indicator.
## Before you begin
Role required: Dashboard owner
This task describes how to address the error `This option is not available for the specified filter source` when you try to update a breakdown without an associated indicator.
## Procedure
1. Navigate to **All** > **Library** > **Dashboards**.
2. Open the dashboard with the problem.
3. Select **Edit**.
4. Select the filter to view its configuration.
5. Choose the **Data to filter** option.
The error `This option is not available for the specified filter source` appears.
6. Identify the name of the indicator breakdown under **Filter source**.
7. Navigate to `pa_breakdowns.list` and open the breakdown.
8. On the breakdown record, open the **Indicators** tab under **Related links**.
9. Select **Edit** and choose one or more indicators that the breakdown applies to.
10. Select **Update**.
## Result
You can edit the **Data to filter** section of the filter configuration.
| title | Troubleshoot breakdown filters |
| description | In Platform Analytics experience, it's not possible to extend the functionality of a migrated breakdown filter that doesn't have an associated indicator. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/now-intelligence/troubleshoot-breakdown-filters.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Edit filters on dashboardsFiltersPlatform Analytics experiencePlatform Analytics |