Role assignment alerts for Operational Technology Setup

reference brazil Updated Sep 10, 2026 1 min read alerts-ot-setup.md

If there are errors during the role assignment process for Operational Technology (OT) Setup, an error message appears that describes the cause.

Error cause	Alert
Selected group or user already has all the necessary roles.	Roles already assigned. The user assigned all the necessary roles.
A role assignment failed.	[Role name] roles couldn't be assigned. Please try again.
No user is selected.	No user selected. Select at least one user before assigning roles.
Role assignment process is stuck due to an unexpected error.	Something went wrong. An unexpected error occurred while assigning roles.
During OT admin role assignment, an admin role isn't selected.	Only the Implementation Agent (sn_ia_config.ia_user) role is selected. Please select at least one of the OT Admin roles to get started.

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---
title: Role assignment alerts for Operational Technology Setup
description: If there are errors during the role assignment process for Operational Technology \(OT\) Setup, an error message appears that describes the cause.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/operational-technology/alerts-ot-setup.html
release: brazil
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reference, Operational Technology Setup, Operational Technology]
---

# Role assignment alerts for Operational Technology Setup

If there are errors during the role assignment process for Operational Technology \(OT\) Setup, an error message appears that describes the cause.

|Error cause|Alert|
|-----------|-----|
|Selected group or user already has all the necessary roles.|**Roles already assigned**. The user assigned all the necessary roles.|
|A role assignment failed.|**\[Role name\] roles couldn't be assigned**. Please try again.|
|No user is selected.|**No user selected**. Select at least one user before assigning roles.|
|Role assignment process is stuck due to an unexpected error.|**Something went wrong**. An unexpected error occurred while assigning roles.|
|During OT admin role assignment, an admin role isn't selected.|**Only the Implementation Agent \(sn\_ia\_config.ia\_user\) role is selected**. Please select at least one of the OT Admin roles to get started.|