Create a backup for the Console

task brazil Updated Sep 10, 2026 2 min read console-create-backup.md
Raw file servicenow.com

You can create a full or partial backup of the Discovery Console for OT data.

Before you begin

Role required: admin

About this task

To create a backup for the Console, you must have admin access.

To support disaster recovery, the Discovery Console for OT generates backup files containing restore data, configuration, and logs. Console administrators can initiate backups and restore the Discovery Console for OT, the Discovery Sensor for OT, and the OT Discovery Collector to their previous states when needed. This enhancement provides reliable disaster recovery capabilities across all system components.

Procedure

  1. Navigate to Settings > Export tab.

  2. Use the Database section to create a backup of the Console MongoDB.

    [Omitted image "database-backup.png"] Alt text: Database backup

  3. Select the Backup Type and select from the drop-down menu.

    • A Full back up includes:
      • entire WebConsole database
      • all images
    • A Partial backup only includes the collections defined in the PartialIncludeCollections setting in appsettings.json.
  4. If you select a Partial, the downloaded ZIP file, by default, includes only the following collections.

    • AssetAutoScans
    • AssetDeviceMessages
    • AssetDeviceStatistics
    • AssetDevices
    • AssetProperties
    • AssetRevisions
    • AssetScanResults
    • AssetScanResultsArchive
    • AssetScans
    • AssetSites
    • Assets
    • CyberDashboards
    • DetectionRules
    • DetectionScoreDetails
    • Detections
    • DeviceErrors
    • DevicePolicyStatus
    • DeviceScoreDetails
    • DeviceWhitelistApplicationPermissions
    • Devices
    • EthernetVendorOrganizations
    • EthernetVendorRanges
    • EthernetVendors
    • ExternalAssets
    • NetworkZones
    • Settings
    • UnsafePorts Image files aren't included in a Partial backup.
  5. Archive data can be included or excluded based on the system configuration.

  6. You can set system configurations during the Console installation process.

  7. The backup behavior for archived query results is controlled by the following Backup configuration settings in the appsettings.json file.

    • If ExcludeArchiveFromFull is set to true, archived scan results are excluded from the Full backup.
    • If ExcludeArchiveFromFull is set to false, archived scan results are included in the Full backup.
    • If ExcludeArchiveFromPartial is set to true, archived scan results are excluded from the Partial backup.
    • If ExcludeArchiveFromPartial is set to false, archived scan results are included in the Partial backup, provided that AssetScanResultsArchive is listed in PartialIncludeCollections.
    1. Full backup

      • If ExcludeArchiveFromFull = true Archive NOT included
      • If ExcludeArchiveFromFull = false Archive INCLUDED
    2. Partial backup

      Even though AssetScanResultsArchive is in your list for backup in configuration:

      • If ExcludeArchiveFromPartial = true Archive NOT included
      • If ExcludeArchiveFromPartial = false Archive INCLUDED
  8. After deciding the Backup Type, select the Backup Database button.

    [Omitted image "backup-database-button.png"] Alt text: Backup database button

  9. When the backup is finished, the screen displays "Database backup completed successfully."

  10. A backup ZIP file is available to download.

    [Omitted image "ZIP-name.png"] Alt text: ZIP file

  11. Select the Download button and the ZIP is downloaded to your local system.

  12. Once the file is downloaded, select the delete icon (trash can) to remove the archive and free up disk space on the Console.

Parent Topic:Settings page

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