Approve requests to publish or retire a knowledge article
task brazil Updated Sep 10, 2026 1 min read approve-publish-edit-retire-requests.md
Approve requests to publish or retire a knowledge article to help ensure that the knowledge base is up to date.
Before you begin
Role required: knowledge_manager
About this task
If you're assigned as the manager of an OT knowledge base receive, you can receive approval requests for the publishing and retiring of articles that belongs to the knowledge base.
Procedure
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Open the email notification regarding the approval request.
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Select the link in the email to open the request.
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Approve or reject the request.
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If rejected, leave a comment explaining why the article request was rejected.
Result
The user who created the approval request is notified via email.
Parent Topic:Using Operational Technology Knowledge Management
44 lines · 1.6 KB
--- title: Approve requests to publish or retire a knowledge article description: Approve requests to publish or retire a knowledge article to help ensure that the knowledge base is up to date. locale: en-US canonical_url: https://www.servicenow.com/docs/r/operational-technology/operational-technology-knowledge-management/approve-publish-edit-retire-requests.html release: brazil product: Operational Technology Knowledge Management classification: operational-technology-knowledge-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Use, Operational Technology Knowledge Management, Operational Technology] --- # Approve requests to publish or retire a knowledge article Approve requests to publish or retire a knowledge article to help ensure that the knowledge base is up to date. ## Before you begin Role required: knowledge\_manager ## About this task If you're assigned as the manager of an OT knowledge base receive, you can receive approval requests for the publishing and retiring of articles that belongs to the knowledge base. ## Procedure 1. Open the email notification regarding the approval request. 2. Select the link in the email to open the request. 3. Approve or reject the request. 4. If rejected, leave a comment explaining why the article request was rejected. ## Result The user who created the approval request is notified via email. **Parent Topic:**[Using Operational Technology Knowledge Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/operational-technology/operational-technology-knowledge-management/using-operational-technology-knowledge-management.md)
| title | Approve requests to publish or retire a knowledge article |
| description | Approve requests to publish or retire a knowledge article to help ensure that the knowledge base is up to date. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/operational-technology/operational-technology-knowledge-management/approve-publish-edit-retire-requests.html |
| release | brazil |
| product | Operational Technology Knowledge Management |
| classification | operational-technology-knowledge-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | UseOperational Technology Knowledge ManagementOperational Technology |