Related information
Find more information about the OT extension classes and related applications.
Extension classes overview
The extension classes help you understand how Operational Technology Management works with the Configuration Management Database (CMDB).
-
Operational Technology (OT) extension classes
The CMDB updates classes for OT.
Related applications
-
The Knowledge Management application enables the sharing of information in knowledge bases. These knowledge bases contain articles that provide users with information such as self-help, troubleshooting, and task resolution.
-
Operational Technology Incident Management
The Operational Technology Incident Management application enables manufacturers to manage OT device incidents from the time the incident is opened to when it's complete.
-
When integrated with Operational Technology Knowledge Management, the ServiceNow IT Service Management application enables engineers to resolve OT device and production process issues quickly.
Parent Topic:Operational Technology Knowledge Management reference
---
title: Related information
description: Find more information about the OT extension classes and related applications.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/operational-technology/operational-technology-knowledge-management/operational-technology-knowledge-management-related-information.html
release: brazil
product: Operational Technology Knowledge Management
classification: operational-technology-knowledge-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reference, Operational Technology Knowledge Management, Operational Technology]
---
# Related information
Find more information about the OT extension classes and related applications.
## Extension classes overview
The extension classes help you understand how Operational Technology Management works with the Configuration Management Database \(CMDB\).
- **[Operational Technology \(OT\) extension classes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/cmdb-ci-class-models-operation-technology.md)**
The CMDB updates classes for OT.
## Related applications
- **[Knowledge Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/knowledge-management.md)**
The Knowledge Management application enables the sharing of information in knowledge bases. These knowledge bases contain articles that provide users with information such as self-help, troubleshooting, and task resolution.
- **[Operational Technology Incident Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/operational-technology/operational-technology-incident-management/operational-technology-incident-management-landing-page.md)**
The Operational Technology Incident Management application enables manufacturers to manage OT device incidents from the time the incident is opened to when it's complete.
- **[IT Service Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-service-management/r_ITServiceManagement.md)**
When integrated with Operational Technology Knowledge Management, the ServiceNow IT Service Management application enables engineers to resolve OT device and production process issues quickly.
**Parent Topic:**[Operational Technology Knowledge Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/operational-technology/operational-technology-knowledge-management/operational-technology-knowledge-management-reference-landing-page.md)
| title | Related information |
| description | Find more information about the OT extension classes and related applications. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/operational-technology/operational-technology-knowledge-management/operational-technology-knowledge-management-related-information.html |
| release | brazil |
| product | Operational Technology Knowledge Management |
| classification | operational-technology-knowledge-management |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ReferenceOperational Technology Knowledge ManagementOperational Technology |