Related information

reference brazil Updated Sep 10, 2026 1 min read oper-tech-request-management-related-information.md
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Find more information about the Operational Technology (OT) extension classes and related applications.

Extension classes overview

The extension classes help you understand how Operational Technology Management works with the Configuration Management Database (CMDB).

  • Request Management

    Request Management allows catalog items to be requested and fulfilled based on defined flows.

  • IT Service Management

    The ServiceNow IT Service Management application enables engineers to resolve OT device and production process issues quickly.

Parent Topic:Operational Technology Request Management reference

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