Assign users to sites

task brazil Updated Sep 10, 2026 1 min read assign-users-to-sites.md
Raw file servicenow.com

If you have not already done so during configuration of the Industrial Process Manager, assign users who already have either the cmdb_ot_isa_viewer or cmdb_ot_isa_editor role to sites.

Before you begin

When OT devices are in the Configuration Management Database (CMDB), site access can be configured to limit visibility of OT devices to users with both a cmdb_ot_viewer, editor, or admin role, and a cmdb_ot_isa_viewer or editor role.

Role required: admin or cmdb_ot_isa_admin

Note: The cmdb_ot_isa_viewer_all access, which cmdb_ot_isa_admin also inherits, grants visibility to all sites and overrides site scoping. This role also has write access to OT devices by default.

Procedure

  1. From the Equipment Model Entities form, select a parent Equipment Model entity.

    For information about equipment models, see Managing equipment models.

  2. From the Site Users tab, select New.

  3. On the ISA Entity Sites Users form, fill in the fields.

  4. Select Submit.

    The user is assigned to the site.

What to do next

Assign users to assignment groups

Parent Topic:Configuring Operational Technology Vulnerability Response

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