Add subscription pricing to an order
Add contract pricing to an order or order line items including start and end dates in Order Management.
Before you begin
Role required: sn_ind_tmt_orm.order_agent
About this task
Subscription pricing is a pricing model where customers pay a recurring fee for products or services, typically at regular intervals such as monthly or annually.
In an order, you can set the contract start date and end date, or you can enter a term and the contract end date is automatically calculated.
Subscription pricing can be added at the order header level or at the order line item level.
See Subscription revenue metrics for more information about how contract pricing works.
Procedure
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In the CRM Workspace, select the List [Omitted image "list-outline-24.svg"] Alt text: view.
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Navigate to Orders > All
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Select the order that you’re working with.
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Select the More Actions icon [Omitted image "icon-three-dot-menu.png"] Alt text: and select Order details.
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In the Order Details tab, add a Contract start date and a Contract end date.
When the dates are entered, the following information automatically updates.
Field Description Total monthly recurring price Shows the monthly recurring price based on the dates entered in subscription pricing. Total annual recurring price Shows the total annual recurring subscription pricing based on the dates entered. Total amount Shows the total amount of the subscription pricing according to the contract start and end dates. Term Shows the number of months the subscription is valid based on the contract start and end dates. -
Select Update.
Related topics
---
title: Add subscription pricing to an order
description: Add contract pricing to an order or order line items including start and end dates in Order Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/order-management/add-subscription-pricing-to-an-order.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Creating orders, Order Management, Use, Sales Customer Relationship Management]
---
# Add subscription pricing to an order
Add contract pricing to an order or order line items including start and end dates in Order Management.
## Before you begin
Role required: sn\_ind\_tmt\_orm.order\_agent
## About this task
Subscription pricing is a pricing model where customers pay a recurring fee for products or services, typically at regular intervals such as monthly or annually.
In an order, you can set the contract start date and end date, or you can enter a term and the contract end date is automatically calculated.
Subscription pricing can be added at the order header level or at the order line item level.
See [Subscription revenue metrics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/som-subscription-pricing.md) for more information about how contract pricing works.
## Procedure
1. In the CRM Workspace, select the **List** \[Omitted image "list-outline-24.svg"\] Alt text: view.
2. Navigate to **Orders** > **All**
3. Select the order that you’re working with.
4. Select the More Actions icon \[Omitted image "icon-three-dot-menu.png"\] Alt text: and select **Order details**.
5. In the **Order Details** tab, add a **Contract start date** and a **Contract end date**.
When the dates are entered, the following information automatically updates.
|Field|Description|
|-----|-----------|
|Total monthly recurring price|Shows the monthly recurring price based on the dates entered in subscription pricing.|
|Total annual recurring price|Shows the total annual recurring subscription pricing based on the dates entered.|
|Total amount|Shows the total amount of the subscription pricing according to the contract start and end dates.|
|Term|Shows the number of months the subscription is valid based on the contract start and end dates.|
6. Select **Update**.
**Related topics**
[Order details page - Dates fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/field-descriptions-customer-orders.md)
| title | Add subscription pricing to an order |
| description | Add contract pricing to an order or order line items including start and end dates in Order Management. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/order-management/add-subscription-pricing-to-an-order.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Creating ordersOrder ManagementUseSales Customer Relationship Management |