Components installed with Lead Management
Several types of components are installed with activation of the Lead Management plugin, including tables and user roles.
Roles installed
|
Role title [name] |
Description |
Contains roles |
|---|---|---|
|
Lead writer [sn_lead_mgmt_core.lead_writer] |
A granular role created to give write access to Lead and Lead Line Item. |
sn_lead_mgmt_core.lead_viewer |
|
Lead integrator [sn_lead_mgmt_core.lead_integrator] |
Lead integrator have access to call the REST APIs of lead. |
|
|
Lead responsibility write granular [sn_lead_mgmt_core.lead_responsibility_write_granular] |
Provides granular access to lead and related entities through the responsibility framework. |
sn_lead_mgmt_core.lead_responsibility_read_granular |
|
Lead responsibility read granular [sn_lead_mgmt_core.lead_responsibility_read_granular] |
Provides granular read-only access to lead and its related entities through the responsibility framework. |
None |
|
Lead agent [sn_lead_mgmt_core.lead_agent] |
Lead agent can perform CRUD operations on Lead and related tables. |
|
|
Lead admin [sn_lead_mgmt_core.lead_admin] |
An admin role created to give create, update, read, and delete access on lead tables. |
|
|
Lead viewer [sn_lead_mgmt_core.lead_viewer] |
A granular role created to give read access to Lead and Lead Line Item. |
|
|
Table |
Description |
|---|---|
|
Lead Needs sn_lead_mgmt_lead_needs |
Specific requirements or expectations of a customer. |
|
Lead Line Item sn_lead_mgmt_core_lead_line_item |
Individual product entry within a lead. |
|
Lead Task sn_lead_mgmt_core_lead_task |
A specific action or activity assigned to manage or progress a lead, such as follow-up calls, sending proposals, or scheduling meetings. |
|
Lead sn_lead_mgmt_core_lead |
Prospective customers who have expressed their interest through various channels, such as website forms, social media, or events. |
--- title: Components installed with Lead Management description: Several types of components are installed with activation of the Lead Management plugin, including tables and user roles. locale: en-US canonical_url: https://www.servicenow.com/docs/r/order-management/components-installed-lead-management.html release: brazil topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Lead Management reference, Sales automation, Reference, Sales Customer Relationship Management] --- # Components installed with Lead Management Several types of components are installed with activation of the Lead Management plugin, including tables and user roles. ## Roles installed <table id="table_rt5_bzl_nhc"><thead><tr><th> Role title \[name\] </th><th> Description </th><th> Contains roles </th></tr></thead><tbody><tr><td> Lead writer \[sn\_lead\_mgmt\_core.lead\_writer\] </td><td> A granular role created to give write access to Lead and Lead Line Item. </td><td> sn\_lead\_mgmt\_core.lead\_viewer </td></tr><tr><td> Lead integrator \[sn\_lead\_mgmt\_core.lead\_integrator\] </td><td> Lead integrator have access to call the REST APIs of lead. </td><td> - sn\_crm\_touchpoint.touchpoint\_writer - sn\_lead\_mgmt\_core.lead\_writer - sn\_meeting\_mgmt.meeting\_creator </td></tr><tr><td> Lead responsibility write granular \[sn\_lead\_mgmt\_core.lead\_responsibility\_write\_granular\] </td><td> Provides granular access to lead and related entities through the responsibility framework. </td><td> sn\_lead\_mgmt\_core.lead\_responsibility\_read\_granular </td></tr><tr><td> Lead responsibility read granular \[sn\_lead\_mgmt\_core.lead\_responsibility\_read\_granular\] </td><td> Provides granular read-only access to lead and its related entities through the responsibility framework. </td><td> None </td></tr><tr><td> Lead agent \[sn\_lead\_mgmt\_core.lead\_agent\] </td><td> Lead agent can perform CRUD operations on Lead and related tables. </td><td> - sn\_customerservice.csm\_workspace\_user - sn\_lead\_mgmt\_core.lead\_writer - sn\_meeting\_mgmt.meeting\_creator - sn\_crm\_touchpoint.touchpoint\_writer </td></tr><tr><td> Lead admin \[sn\_lead\_mgmt\_core.lead\_admin\] </td><td> An admin role created to give create, update, read, and delete access on lead tables. </td><td> - sn\_crm\_touchpoint.admin - sn\_lead\_mgmt\_core.lead\_agent - sn\_lead\_mgmt\_core.lead\_integrator </td></tr><tr><td> Lead viewer \[sn\_lead\_mgmt\_core.lead\_viewer\] </td><td> A granular role created to give read access to Lead and Lead Line Item. </td><td> - sn\_csm\_ctxrul\_mgt.context\_variable\_viewer - sn\_prd\_pm.product\_catalog\_viewer - canvas\_user - sn\_csm\_ctxrul\_mgt.rule\_matrix\_viewer </td></tr></tbody> </table>## Tables installed <table id="table_hqn_hjk_phc"><thead><tr><th> Table </th><th> Description </th></tr></thead><tbody><tr><td> Lead Needs sn\_lead\_mgmt\_lead\_needs </td><td> Specific requirements or expectations of a customer. </td></tr><tr><td> Lead Line Item sn\_lead\_mgmt\_core\_lead\_line\_item </td><td> Individual product entry within a lead. </td></tr><tr><td> Lead Task sn\_lead\_mgmt\_core\_lead\_task </td><td> A specific action or activity assigned to manage or progress a lead, such as follow-up calls, sending proposals, or scheduling meetings. </td></tr><tr><td> Lead sn\_lead\_mgmt\_core\_lead </td><td> Prospective customers who have expressed their interest through various channels, such as website forms, social media, or events. </td></tr></tbody> </table>**Parent Topic:**[Lead Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/lead-management-reference.md)
| title | Components installed with Lead Management |
| description | Several types of components are installed with activation of the Lead Management plugin, including tables and user roles. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/order-management/components-installed-lead-management.html |
| release | brazil |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Lead Management referenceSales automationReferenceSales Customer Relationship Management |