Configure the task plan template

task brazil Updated Sep 10, 2026 1 min read configure-task-plan-template.md
Raw file servicenow.com

Configure the task plan template to add conditions to a template item that determines when a template item is applicable for domain orders.

Before you begin

Before you add filter condition, make sure that the task template target record is domain order.

Role required: admin

Procedure

  1. Navigate to All > Task Plan Templates > All Task Plan Templates.

  2. Open the record.

    Use this field to add the conditions for the template item. Each condition contains a field, operator, and value(s).

  3. Select Add Filter Condition.

    • Add these conditions:

      Fields Conditions
      Choose Field Select Specification.
      oper is
      Value Select the specification from the list of records for domain order.

      [Omitted image "task-plan-condition.png"] Alt text: task plan template.

    • Select +New condition set to add a new condition.

      Add these conditions:

Fields

Conditons

Choose Field

Select Action from the list.

oper

is

Value

Select one of these values from the drop-down list:- Add

  • Change
  • Disconnect
  • Cancel
  • Suspend
  • Resume
- Select **x** to remove a condition. - Select **Set** to save the conditions and close the pop-up window. 4. Select **Update**.

Parent Topic:Task plan templates driven order fulfillment

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