Create an entity configuration

task brazil Updated Sep 10, 2026 1 min read create-entity-configuration.md

Create an entity configuration to compose a workflow between two entities. You can update existing configurations and perform actions like suspend, resume, or disconnect a sold product.

Before you begin

Role required: admin

Procedure

Navigate to All > Lead to Cash > Entity Configurations.
On the Lead to Cash Entities form, create an entity by selecting New.
On the form, in the Name field, enter the entity name and in the Config ID field, enter the entity ID.

For a description of the field values, see Entity configuration and mapping.
Select Submit.

You’ve created an entity configuration. You must now create lead-to-cash entity definitions and attributes.
On the Lead to Cash Entity form, in the Lead To Cash Entity Definitions related list, create an entity definition by selecting New.
On the form, fill in the fields.

For a description of the field values, see Entity configuration and mapping.
Select Submit.
On the Lead to Cash Entity form, in the Lead To Cash Entity Attributes related list, create an entity attribute by selecting New.
On the form, fill in the fields.

For a description of the field values, see Entity configuration and mapping.
Select Submit.

Result

You’ve created an entity configuration and defined its definition and attributes. You must now create a custom entity mapping. To learn how to create a mapping, see Create an entity mapping.

CRM Core

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---
title: Create an entity configuration
description: Create an entity configuration to compose a workflow between two entities. You can update existing configurations and perform actions like suspend, resume, or disconnect a sold product.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/order-management/create-entity-configuration.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Install and configure CRM Core, Lead-to-cash foundation apps, Configure, Sales Customer Relationship Management]
---

# Create an entity configuration

Create an entity configuration to compose a workflow between two entities. You can update existing configurations and perform actions like suspend, resume, or disconnect a sold product.

## Before you begin

Role required: admin

## Procedure

1. Navigate to **All** &gt; **Lead to Cash** &gt; **Entity Configurations**.

2. On the Lead to Cash Entities form, create an entity by selecting **New**.

3. On the form, in the **Name** field, enter the entity name and in the **Config ID** field, enter the entity ID.

For a description of the field values, see [Entity configuration and mapping](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/entity-configuration-and-mapping.md).

4. Select **Submit**.

You’ve created an entity configuration. You must now create lead-to-cash entity definitions and attributes.

5. On the Lead to Cash Entity form, in the Lead To Cash Entity Definitions related list, create an entity definition by selecting **New**.

6. On the form, fill in the fields.

7. Select **Submit**.

8. On the Lead to Cash Entity form, in the Lead To Cash Entity Attributes related list, create an entity attribute by selecting **New**.

9. On the form, fill in the fields.

10. Select **Submit**.

## Result

You’ve created an entity configuration and defined its definition and attributes. You must now create a custom entity mapping. To learn how to create a mapping, see [Create an entity mapping](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/create-entity-mapping.md).

**Related topics**

[Using lead-to-cash foundation applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/using-lead-cash-foundation.md)

[CRM Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/lead-to-cash.md)