Create new lead task form

reference brazil Updated Sep 10, 2026 1 min read create-lead-task-form.md
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Field descriptions for editing or reviewing details on the Create New Lead Task form in the Lead Management and CRM Touchpoints modules.

Field

Description

Number

System‑generated unique identifier assigned to each lead task record with the prefix LDTASK.

Short description

Brief description of the work to be completed for the lead.

Due date

Date and time by which the lead task has to complete.

Assigned to

Name of the sales agent to whom this lead task is assigned.

State

Current status of the lead task. The available options are:- Draft

  • In Progress
  • Completed
  • Cancelled
  • Closed

Touchpoint

CRM touchpoint associated with the lead record. This field is automatically populated when the task is created from a touchpoint record.

Work notes

Internal notes visible only to team members with appropriate access.

**Parent Topic:**[Lead Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/lead-management-reference.md)

Related topics

Add lead tasks

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