Delete a pricing plan step

task brazil Updated Sep 10, 2026 1 min read delete-pricing-plan-step.md
Raw file servicenow.com

Remove a pricing step from a configurable pricing plan when the plan is in the Draft state.

Before you begin

Role required: sn_csm_pricing.pricelist_administrator or sn_csm_pricing.pricelist_manager

Procedure

  1. In the CRM Workspace, select the List [Omitted image "list-outline-24.svg"] Alt text: view.

  2. Navigate to Pricing > Pricing Plans.

  3. Select the configurable pricing plan to be changed.

  4. In the pricing plan, select the Pricing Plan Steps tab and then select the step number to be deleted.

  5. In the More actions menu, select Delete, and confirm that you want to delete the step.

    The step is removed from the pricing plan.

Search documentation
Search document titles and file paths on the brazil branch