Disable Quote Management application objects

task brazil Updated Sep 23, 2026 1 min read disable-quote-management-fix-script.md
Raw file servicenow.com

Disable the business rules, client scripts, UI policies, and navigation items from the Quote Management application, which cannot run concurrently with ServiceNow Quote Experience on the same instance.

Before you begin

Role required: admin

Note: Review and document any customizations that you plan to re-implement before you disable the Quote Management objects.

About this task

ServiceNow Quote Experience and the Quote Management application are not compatible and cannot run concurrently on the same instance. If Quote Management is installed, disable its objects before you use ServiceNow Quote Experience.

Procedure

  1. Navigate to All > System Definition > Fix scripts.

  2. Search for Disable objects for quote adv in the Name field, then copy the script.

  3. Navigate to All > System Definition > Scripts - Background.

  4. Paste the script that you copied.

  5. Uncomment the disableObjects(); line.

  6. Run the script.

Result

Verify that the script disabled the Quote Management objects:

  1. Navigate to All > System Definition > Business Rules.
  2. Filter the list to the Quote and Quote Line Item tables.
  3. Verify that all rules are disabled. Manually set Active to false for any rule that is still active.
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