Disable Quote Management application objects
Disable the business rules, client scripts, UI policies, and navigation items from the Quote Management application, which cannot run concurrently with ServiceNow Quote Experience on the same instance.
Before you begin
Role required: admin
Note: Review and document any customizations that you plan to re-implement before you disable the Quote Management objects.
About this task
ServiceNow Quote Experience and the Quote Management application are not compatible and cannot run concurrently on the same instance. If Quote Management is installed, disable its objects before you use ServiceNow Quote Experience.
Procedure
-
Navigate to All > System Definition > Fix scripts.
-
Search for
Disable objects for quote advin the Name field, then copy the script. -
Navigate to All > System Definition > Scripts - Background.
-
Paste the script that you copied.
-
Uncomment the
disableObjects();line. -
Run the script.
Result
Verify that the script disabled the Quote Management objects:
- Navigate to All > System Definition > Business Rules.
- Filter the list to the Quote and Quote Line Item tables.
- Verify that all rules are disabled. Manually set Active to false for any rule that is still active.
--- title: Disable Quote Management application objects description: Disable the business rules, client scripts, UI policies, and navigation items from the Quote Management application, which cannot run concurrently with ServiceNow Quote Experience on the same instance. locale: en-US canonical_url: https://www.servicenow.com/docs/r/order-management/disable-quote-management-fix-script.html release: brazil topic_type: task last_updated: "2026-09-23" reading_time_minutes: 1 breadcrumb: [Without guided setup, Setting up ServiceNow CPQ, Configure, price, quote apps, Configure, Sales Customer Relationship Management] --- # Disable Quote Management application objects Disable the business rules, client scripts, UI policies, and navigation items from the Quote Management application, which cannot run concurrently with ServiceNow Quote Experience on the same instance. ## Before you begin Role required: admin **Note:** Review and document any customizations that you plan to re-implement before you disable the Quote Management objects. ## About this task ServiceNow Quote Experience and the Quote Management application are not compatible and cannot run concurrently on the same instance. If Quote Management is installed, disable its objects before you use ServiceNow Quote Experience. ## Procedure 1. Navigate to **All** > **System Definition** > **Fix scripts**. 2. Search for `Disable objects for quote adv` in the **Name** field, then copy the script. 3. Navigate to **All** > **System Definition** > **Scripts - Background**. 4. Paste the script that you copied. 5. Uncomment the `disableObjects();` line. 6. Run the script. ## Result Verify that the script disabled the Quote Management objects: 1. Navigate to **All** > **System Definition** > **Business Rules**. 2. Filter the list to the **Quote** and **Quote Line Item** tables. 3. Verify that all rules are disabled. Manually set **Active** to false for any rule that is still active.
| title | Disable Quote Management application objects |
| description | Disable the business rules, client scripts, UI policies, and navigation items from the Quote Management application, which cannot run concurrently with ServiceNow Quote Experience on the same instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/order-management/disable-quote-management-fix-script.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-23 |
| reading_time_minutes | 1 |
| breadcrumb | Without guided setupSetting up ServiceNow CPQConfigurepricequote appsConfigureSales Customer Relationship Management |