Enable AI Search in product catalog

task brazil Updated Sep 10, 2026 1 min read enable-ai-search-catalog.md

Use the enable_ai_search_in_catalog property to enable AI Search in the product catalog interface for Sales Customer Relationship Management.

Before you begin

Role required: Role required: admin

About this task

The enable_ai_search_in_catalog system property checks that the Product Offering [sn_prd_pm_product_offering] and the Product Specification [sn_prd_pm_product_specification] tables are indexed for use in AI Search. This property also verifies that the AI Search plugin is installed. If you're upgrading from an earlier release, use this property to enable AI Search.

Procedure

Navigate to All and in the filter enter sys_properties.list.
Open the enable_ai_search_in_catalog system property.
Set the property value for enabling AI Search in the Value field.
- Enter true to enable AI Search.
- Enter false to suppress AI Search if it's currently enabled. If this property is set to false, the simple keyword search feature is used in the product catalog interface.
Select Update.

If you enable this property, AI Search features are available in the product catalog interface.

Related topics

Using product catalogs

Product Catalog Management

47 lines · 2.1 KB Wrap lines

---
title: Enable AI Search in product catalog
description: Use the enable\_ai\_search\_in\_catalog property to enable AI Search in the product catalog interface for Sales Customer Relationship Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/order-management/enable-ai-search-catalog.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [AI Search for product catalog, Configuring product offerings and catalogs, Lead-to-cash foundation apps, Configure, Sales Customer Relationship Management]
---

# Enable AI Search in product catalog

Use the **enable\_ai\_search\_in\_catalog** property to enable AI Search in the product catalog interface for Sales Customer Relationship Management.

## Before you begin

Role required: Role required: admin

## About this task

The **enable\_ai\_search\_in\_catalog** system property checks that the Product Offering \[sn\_prd\_pm\_product\_offering\] and the Product Specification \[sn\_prd\_pm\_product\_specification\] tables are indexed for use in AI Search. This property also verifies that the AI Search plugin is installed. If you're upgrading from an earlier release, use this property to enable AI Search.

## Procedure

1. Navigate to **All** and in the filter enter `sys_properties.list`.

2. Open the **enable\_ai\_search\_in\_catalog** system property.

3. Set the property value for enabling AI Search in the **Value** field.

- Enter `true` to enable AI Search.
- Enter `false` to suppress AI Search if it's currently enabled. If this property is set to `false`, the simple keyword search feature is used in the product catalog interface.
4. Select **Update**.

If you enable this property, AI Search features are available in the product catalog interface.

**Related topics**

[Using product catalogs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/using-product-catalog.md)

[Product Catalog Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/product-catalog-managment.md)