Validate product offerings and specifications

task brazil Updated Sep 10, 2026 1 min read move-offering-spec-states.md
Raw file servicenow.com

Move a product offering or specification through the In Test and Staged statuses to validate it before you publish it.

Before you begin

Extended life cycle states must be turned on. For more information, see Enable extended life cycle states for product offerings.

Role required: sn_prd_pm.product_catalog_admin

About this task

Only the actions available for a record's current status appear on the record.

Procedure

  1. Navigate to Workspaces > CRM Workspace.

  2. Select the List icon [Omitted image "list-outline-24.svg"] Alt text:.

  3. Navigate to the module you want to test.

    • Specifications > Product Specification
    • Specifications > Service Specification
    • Specifications > Resource Specification
    • Offerings > Product Offerings
  4. Select the product offering or specification record you want to test.

  5. Select the action for the status change that you want to make.

    Action Result
    Ready for Test Moves a Draft record to In Test. The record becomes read-only.
    Return to Draft Moves an In Test record back to Draft so you can edit it again. This option is unavailable for records in the Staged state.
    Ready for Staging Moves an In Test record to Staged. Blocked if anything in the record's hierarchy has a rejected approval.
    Publish Moves the staged record to Published state.
    Retire Retires a staged or published record. A staged record can be retired directly without publishing it first. This action is irreversible.

Parent Topic:Validating product offerings before publishing

Related topics

Releasing product offerings by distribution channel

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