Opportunity form in the ServiceNow CRM for Outlook add-in

reference brazil Updated Sep 10, 2026 1 min read opportunity-fields-outlook.md
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Field descriptions for viewing or editing an opportunity record from the ServiceNow CRM for Outlook add-in.

Field

Description

Number

System-generated unique identifier for the opportunity record starting with the prefix OPTY.

Short Description

Brief summary of the opportunity.

Sales Cycle Type

Type of sales cycle for this opportunity. The available options are:- NEWCUST

  • RENEW
  • UPSELL

Industry

Industry associated with the opportunity. The available options are:- Manufacturing

  • Healthcare
  • Technology Services
  • Banking
  • Bio-Technology
  • Telecommunications

Account

Account associated with the opportunity. You can use the search icon to find an existing account.

Stage

Current stage of the opportunity in the sales pipeline. The available options are:- Qualify

  • Develop
  • Propose
  • Negotiate
  • Closed - Won
  • Closed - Lost

Estimated Deal Size

Estimated monetary value of the opportunity. Includes currency selection.

Owner

Sales representative responsible for the opportunity.

Opportunity Group

Group or team associated with managing the opportunity.

Probability %

Likelihood of closing the opportunity, expressed as a percentage.

Description

Optional description of the opportunity.

**Parent Topic:**[Activity Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/activity-management-reference.md)

Related topics

Associate an email with an existing CRM record

Keywords opportunity fieldsServiceNow CRM for Outlook
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