Retire a remote catalog item
Retire a product offering or service specification used in a remote catalog, which automatically retires the corresponding remote record producer. When the remote record producer is retired, the remote catalog item is removed automatically from the service catalog on the consumer instance.
Before you begin
Role required: sn_prd_pm.product_catalog_admin and sn_prd_pm.product_catalog_manager
Procedure
-
In the CRM Workspace on the provider instance, select the List [Omitted image "list-outline-24.svg"] Alt text: view.
-
Navigate to the published product offering or service specification to be retired.
- To retire a product offering, navigate to Offerings > Product Offerings and select the product offering to be retired.
- To retire a service specification, navigate to Specifications > Service specifications and select the service specification to be retired.
-
Select Retire.
The product offering or service specification is set to the Retired state. The state of the associated record producer for the item changes from Published to Retired, and the product catalog item is deleted automatically from the service catalog.
---
title: Retire a remote catalog item
description: Retire a product offering or service specification used in a remote catalog, which automatically retires the corresponding remote record producer. When the remote record producer is retired, the remote catalog item is removed automatically from the service catalog on the consumer instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/order-management/retire-product-offer.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring Service Exchange Order Management for Providers, Order Management for providers with Service Exchange, Integrate, Sales Customer Relationship Management]
---
# Retire a remote catalog item
Retire a product offering or service specification used in a remote catalog, which automatically retires the corresponding remote record producer. When the remote record producer is retired, the remote catalog item is removed automatically from the service catalog on the consumer instance.
## Before you begin
Role required: sn\_prd\_pm.product\_catalog\_admin and sn\_prd\_pm.product\_catalog\_manager
## Procedure
1. In the CRM Workspace on the provider instance, select the **List** \[Omitted image "list-outline-24.svg"\] Alt text: view.
2. Navigate to the published product offering or service specification to be retired.
- To retire a product offering, navigate to **Offerings** > **Product Offerings** and select the product offering to be retired.
- To retire a service specification, navigate to **Specifications** > **Service specifications** and select the service specification to be retired.
3. Select **Retire**.
The product offering or service specification is set to the Retired state. The state of the associated record producer for the item changes from Published to Retired, and the product catalog item is deleted automatically from the service catalog.
| title | Retire a remote catalog item |
| description | Retire a product offering or service specification used in a remote catalog, which automatically retires the corresponding remote record producer. When the remote record producer is retired, the remote catalog item is removed automatically from the service catalog on the consumer instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/order-management/retire-product-offer.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring Service Exchange Order Management for ProvidersOrder Management for providers with Service ExchangeIntegrateSales Customer Relationship Management |