View entitlements on the Business Portal
task brazil Updated Sep 10, 2026 1 min read view-entitlements-business-portal.md
Customers can view entitlements associated with their accounts on the Business Portal, including entitlement details and related information.
Before you begin
Role required: sn_customerservice.customer
Procedure
-
Log in to the Business Portal.
-
Select My hub > Manage entitlements.
A list of entitlements for all your accounts is displayed.
-
To view entitlement details, select an entitlement from the list.
The entitlement details page opens and displays the following information:
- Contract number
- Product offer
- Customer Contract Line
- Start date
- End date
- Term (in months)
- Quantity
-
To view related information, select any of the available tabs.
- Select the Products covered tab to view the products covered by the entitlement, including the sold product, install base item, date added, and date removed.
- Select the Characteristics tab to view entitlement characteristics.
- Select the Usage tab to view entitlement usage information.
- Select the Pricing tab to view entitlement pricing information.
Parent Topic:View contracts and entitlements on the Business Portal
Related topics
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---
title: View entitlements on the Business Portal
description: Customers can view entitlements associated with their accounts on the Business Portal, including entitlement details and related information.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/order-management/view-entitlements-business-portal.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Contracts and Entitlements self-service, Business Portal, Use, Sales Customer Relationship Management]
---
# View entitlements on the Business Portal
Customers can view entitlements associated with their accounts on the Business Portal, including entitlement details and related information.
## Before you begin
Role required: sn\_customerservice.customer
## Procedure
1. Log in to the Business Portal.
2. Select **My hub** > **Manage entitlements**.
A list of entitlements for all your accounts is displayed.
3. To view entitlement details, select an entitlement from the list.
The entitlement details page opens and displays the following information:
- Contract number
- Product offer
- Customer Contract Line
- Start date
- End date
- Term \(in months\)
- Quantity
4. To view related information, select any of the available tabs.
- Select the **Products covered** tab to view the products covered by the entitlement, including the sold product, install base item, date added, and date removed.
- Select the **Characteristics** tab to view entitlement characteristics.
- Select the **Usage** tab to view entitlement usage information.
- Select the **Pricing** tab to view entitlement pricing information.
**Parent Topic:**[View contracts and entitlements on the Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/contracts-entitlements-self-service.md)
**Related topics**
[View contracts on the Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/order-management/view-contracts-business-portal.md)
| title | View entitlements on the Business Portal |
| description | Customers can view entitlements associated with their accounts on the Business Portal, including entitlement details and related information. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/order-management/view-entitlements-business-portal.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Contracts and Entitlements self-serviceBusiness PortalUseSales Customer Relationship Management |