ServiceNow AI Platform tables excluded from AI Search indexing

reference brazil Updated Sep 10, 2026 1 min read excluded-tables-ais.md
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AI Search excludes the following ServiceNow AI Platform tables when indexing content. You can't configure these tables, or tables derived from them, as AI Search indexed sources.

  • AI Search External Search User Mapping Base [ais_external_search_user_mapping]
  • Base Configuration Item [cmdb]
  • Email [sys_email]
  • Event [sysevent]
  • Import Set Row [sys_import_set_row]
  • Log [syslog]
  • Queue [ecc_queue]
  • Replicated Operation [sys_replication_queue]
  • Sys Audit [sys_audit]

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