Generate multi-content synthesized responses
Multi-content source synthesis lets AI Search gather and combine information from any indexed source in your system to provide comprehensive AI-generated responses to your questions.
By default, ServiceNow Otto for AI Search Genius Results and Virtual Assistant pull answers from four source types:
- External Content integrations
- Knowledge Base articles
- Service Catalog items
- Skills
Multi-content source synthesis expands this capability to include any indexed source in your ServiceNow instance, such as:
- Custom tables
- Documents module
- Incidents
- Microsites
- News content
When your administrator activates multi-content source synthesis, Genius Results and Virtual Assistant pull answers from all these sources, giving you faster, more complete responses in a single result.
Administrators can activate and configure multi-source content synthesized sources. See Configure multi-content synthesized sources for more information.
Parent Topic:Exploring AI Search
--- title: Generate multi-content synthesized responses description: Multi-content source synthesis lets AI Search gather and combine information from any indexed source in your system to provide comprehensive AI-generated responses to your questions. locale: en-US canonical_url: https://www.servicenow.com/docs/r/platform-administration/ai-search/generate-multi-content-synthesized-sources.html release: brazil product: AI Search classification: ai-search topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 keywords: [ServiceNow Otto, AI Agents, generative AI, agentic AI] breadcrumb: [Explore, AI Search, Search administration, Configure core features, Administer the ServiceNow AI Platform] --- # Generate multi-content synthesized responses Multi-content source synthesis lets AI Search gather and combine information from any indexed source in your system to provide comprehensive AI-generated responses to your questions. By default, ServiceNow Otto for AI Search Genius Results and Virtual Assistant pull answers from four source types: - External Content integrations - Knowledge Base articles - Service Catalog items - Skills Multi-content source synthesis expands this capability to include any indexed source in your ServiceNow instance, such as: - Custom tables - Documents module - Incidents - Microsites - News content When your administrator activates multi-content source synthesis, Genius Results and Virtual Assistant pull answers from all these sources, giving you faster, more complete responses in a single result. Administrators can activate and configure multi-source content synthesized sources. See [Configure multi-content synthesized sources](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/search-administration/configure-multi-content-synthesis-sources.md) for more information. **Parent Topic:**[Exploring AI Search](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/ai-search/explore-ais.md)
| title | Generate multi-content synthesized responses |
| description | Multi-content source synthesis lets AI Search gather and combine information from any indexed source in your system to provide comprehensive AI-generated responses to your questions. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-administration/ai-search/generate-multi-content-synthesized-sources.html |
| release | brazil |
| product | AI Search |
| classification | ai-search |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | ServiceNow OttoAI Agentsgenerative AIagentic AI |
| breadcrumb | ExploreAI SearchSearch administrationConfigure core featuresAdminister the ServiceNow AI Platform |