Clone help resources

concept brazil Updated Sep 10, 2026 1 min read clone-help-resources.md

The Help page in the Clone Admin Console provides access to clone documentation, Now Assist, and app version management.

Why Clone

Instance Clone is the out-of-the-box workflow for copying production configuration, code, and data to non-production instances. This provides a safe environment to develop and test new capabilities or upgrades before deploying to production.

Learn more

The Help page includes the following curated links to clone resources:

Clone Basics
Clone Tips and Tricks
Clone FAQs
Product Documentation

Now Assist for Clone

Select the Now Assist icon in the top right corner of the page to ask clone questions and get answers on clone setup, configuration, and more. If the icon isn't visible, visit the Now Assist KB or contact your ServiceNow account team.

To use Now Assist for Clone, the following are required:

Now Assist license activated on your instance
Australia Patch 2 or later

Important: If you purchase a Now Assist license after initially installing the Clone Admin Console, you must reinstall the Clone application from the store to enable the Clone FAQ Agent skill. This is a one-time step that loads the clone-specific skill into Now Assist.

Check for update

The Help page displays the current version of the Clone Admin Console app and whether it is up to date. Select Check for updates to check for a newer version. The page also shows the date and time of the last sync with the store.

Note: The Check for updates option applies only to the Clone Admin Console app. It doesn't check for or apply the family upgrade for the instance.

Keywords clone help resourcesclone documentationclone supportclone troubleshooting

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---
title: Clone help resources
description: The Help page in the Clone Admin Console provides access to clone documentation, Now Assist, and app version management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-administration/clone-help-resources.html
release: brazil
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [clone help resources, clone documentation, clone support, clone troubleshooting]
breadcrumb: [Explore, Instance Clone, Configure core features, Administer the ServiceNow AI Platform]
---

# Clone help resources

The Help page in the Clone Admin Console provides access to clone documentation, Now Assist, and app version management.

## Why Clone

## Learn more

The Help page includes the following curated links to clone resources:

- Clone Basics
- Clone Tips and Tricks
- Clone FAQs
- Product Documentation

## Now Assist for Clone

To use Now Assist for Clone, the following are required:

- Now Assist license activated on your instance
- Australia Patch 2 or later

**Important:** If you purchase a Now Assist license after initially installing the Clone Admin Console, you must reinstall the Clone application from the store to enable the Clone FAQ Agent skill. This is a one-time step that loads the clone-specific skill into Now Assist.

## Check for update

The Help page displays the current version of the Clone Admin Console app and whether it is up to date. Select **Check for updates** to check for a newer version. The page also shows the date and time of the last sync with the store.

**Note:** The **Check for updates** option applies only to the Clone Admin Console app. It doesn't check for or apply the family upgrade for the instance.