CMDB

reference brazil Updated Sep 10, 2026 1 min read cmdb-implementation-agent.md
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Using the configuration items (CI), monitor the infrastructure and ensure continuous service operations.

Based on the CI type ( for example, Service, Offering, Computer) selected in the Configuration item type field, a CI list of similar CI type is displayed. You can do the following for the similar CI type:

  • Edit CIs from the displayed list
  • Export the CI list
  • Upload CIs
  • Add a CI

Note: Use the cmdb_lite_ci_config system property to define the CI types that should be displayed in the Configuration item type field.

For information about CI, see Overview of CMDB and Create a CI class.

Parent Topic:Configure the Platform module in ServiceNow Otto for Setup

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