Create notification filter configuration for notification preferences

task brazil Updated Sep 10, 2026 1 min read create-notification-filter-configuration.md

Control the list of notifications that are displayed to the users under the advanced notification preferences page. This capability can help narrow down and show only relevant notifications based on user criteria.

Before you begin

Role required: admin

Procedure

In the Filter Navigator, enter sys_properties.list.
Create a property named glide.notification.preference.apply_filter_config and set it to true.
Navigate to All > System Notification > Emails > Notification Filter Configuration.
Select New.
Enter the Name and the Order, the notification filter configuration with the lowest order will take precedence.
Select the User Criteria from the list of target records or create a new user criteria.
Select Notification filters tab to create and submit filter conditions for the selected user criteria.
Specify filters for Classic Notifications and Provider Notifications to control which notifications appear on the preferences page.
Select Submit.

Parent Topic:System and custom notification and delivery channel preferences in Next Experience

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---
title: Create notification filter configuration for notification preferences
description: Control the list of notifications that are displayed to the users under the advanced notification preferences page. This capability can help narrow down and show only relevant notifications based on user criteria.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-administration/create-notification-filter-configuration.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Preferences in Next Experience, Notification Preferences, Notifications, Configure core features, Administer the ServiceNow AI Platform]
---

# Create notification filter configuration for notification preferences

## Before you begin

Role required: admin

## Procedure

1. In the **Filter Navigator**, enter `sys_properties.list`.

2. Create a property named `glide.notification.preference.apply_filter_config` and set it to **true**.

3. Navigate to **All** &gt; **System Notification** &gt; **Emails** &gt; **Notification Filter Configuration**.

4. Select **New**.

5. Enter the **Name** and the **Order**, the notification filter configuration with the lowest order will take precedence.

6. Select the User Criteria from the list of target records or create a new [user criteria](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/user-criteria-form-notifications.md).

7. Select **Notification filters** tab to create and submit filter conditions for the selected user criteria.

8. Specify filters for Classic Notifications and Provider Notifications to control which notifications appear on the preferences page.

9. Select **Submit**.

**Parent Topic:**[System and custom notification and delivery channel preferences in Next Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/advanced-notification-prefrences.md)