Edit a delivery channel
task brazil Updated Sep 10, 2026 1 min read edit-or-delete-a-channel.md
Edit an email, instant message, SMS, or voice channel for receiving notifications, and schedule when the channel can receive notifications.
Before you begin
Role required: none
Procedure
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From the user profile, navigate to Preferences > Notifications and then select Advanced Preferences.
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Select Delivery Channels.
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Expand the delivery channel that you want to edit.
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Select the more actions icon [Omitted image "delete_cn.png"] Alt text: for the channel and select Edit.
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Make the changes to the channel name, email address, or schedule.
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Select Save.
Parent Topic:System and custom notification and delivery channel preferences in Next Experience
38 lines · 1.4 KB
--- title: Edit a delivery channel description: Edit an email, instant message, SMS, or voice channel for receiving notifications, and schedule when the channel can receive notifications. locale: en-US canonical_url: https://www.servicenow.com/docs/r/platform-administration/edit-or-delete-a-channel.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Preferences in Next Experience, Notification Preferences, Notifications, Configure core features, Administer the ServiceNow AI Platform] --- # Edit a delivery channel Edit an email, instant message, SMS, or voice channel for receiving notifications, and schedule when the channel can receive notifications. ## Before you begin Role required: none ## Procedure 1. From the user profile, navigate to **Preferences** > **Notifications** and then select **Advanced Preferences**. 2. Select **Delivery Channels**. 3. Expand the delivery channel that you want to edit. 4. Select the more actions icon \[Omitted image "delete\_cn.png"\] Alt text: for the channel and select **Edit**. 5. Make the changes to the channel name, email address, or schedule. 6. Select **Save**. **Parent Topic:**[System and custom notification and delivery channel preferences in Next Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/advanced-notification-prefrences.md)
| title | Edit a delivery channel |
| description | Edit an email, instant message, SMS, or voice channel for receiving notifications, and schedule when the channel can receive notifications. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-administration/edit-or-delete-a-channel.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Preferences in Next ExperienceNotification PreferencesNotificationsConfigure core featuresAdminister the ServiceNow AI Platform |