Granular admin roles for Notifications

reference brazil Updated Sep 10, 2026 1 min read granular-admin-roles-notifications.md
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Granular admin roles enable organizations to assign specific administrative permissions based on functional responsibilities, replacing broad admin access with targeted role assignments. Use the new admin roles to grant users administrative capability without using the admin role.

Role name

Functionality

Description

Plugin

email_bounce_admin

Email Bounce

Provides access to configure email bounce related tables.

com.glide.email.bounce_management

smime_certificate_admin

SMIME

  • To install a private key in the KMF module, the user needs the sn_kmf.cryptographic_manager role
  • To install a CA or Email certificate, the user requires the smime_certificate_admin role
  • To check SMIME logs, the user must have the email_log_viewer role

com.glide.email.smime

email_log_viewer

Email logs, SMIME logs

Provides access to view email logs and SMIME logs.

com.glide.mailbox

email_digest_admin

Email digest

Provides access to sys_email_digest_part_user and sys_email_digest_part tables.

com.glide.email_digest

notification_classification_admin

Notification classification

Provides access for adding add Notification classification to sys_notification_classification table.

com.glide.notification.classification

notification_category_admin

Notification category

Provides access for adding add Notification category to sys_notification_category table.

com.glide.notification.preference.service

push_admin

Push credential

Provides access for push_admin to sys_push_instance_credential table.

com.glide.push_proxy

portal_notification_pref_admin

Widget preference

Provides access to sys_recipient_user_mapping table.

com.glide.notification.unify.preference.service

notification_admin

Notifications

Provides access to configure notifications through the sysevent_email_action table,with access to the sys_email_layout and sysevent_email_template tables. Additionally,they can set the digest interval.

For Request Translation user needs to have localization_requestor role.

com.glide.notification

email_admin

Resend email, Reprocess Email

Provides access to reprocess inbound emails and resend outbound emails. Additionally, to view logs, they must have the email_log_viewer role.

com.glide.mailbox

oauth_admin

Authorize Email Account Access, Test Connection

Provides access to authorize an email account and do test connection. To view logs, they must have the email_log_viewer role.

com.glide.mailbox

**Parent Topic:**[Reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/reference-email-admin.md)
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