Integrate personal corporate mailbox for receiving emails
task brazil Updated Sep 10, 2026 1 min read integrate-corporate-email-receiving.md
Integrate your personal corporate mail boxes with ServiceNow to receive emails in your personal corporate mailbox.
Before you begin
Role required: email_admin
Procedure
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Navigate to All > System Mailboxes > Administration > Email Accounts.
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Select the Type.
For more information, see Create an email account.
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From Account type, select Forwarding Address.
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Select Update.
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From your personal mailbox, set up forwarding rules for your personal mailbox (for example forwarding rules for Microsoft Outlook or Gmail).
Parent Topic:Personal corporate mailbox
38 lines · 1.5 KB
---
title: Integrate personal corporate mailbox for receiving emails
description: Integrate your personal corporate mail boxes with ServiceNow to receive emails in your personal corporate mailbox.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-administration/integrate-corporate-email-receiving.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Personal corporate mailbox, Advanced email setup, Configure, Email Administration, Notifications, Configure core features, Administer the ServiceNow AI Platform]
---
# Integrate personal corporate mailbox for receiving emails
Integrate your personal corporate mail boxes with ServiceNow to receive emails in your personal corporate mailbox.
## Before you begin
Role required: email\_admin
## Procedure
1. Navigate to **All** > **System Mailboxes** > **Administration** > **Email Accounts**.
2. Select the Type.
For more information, see [Create an email account](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/t_ConfigureAnEmailAccount.md).
3. From **Account type**, select **Forwarding Address**.
4. Select **Update**.
5. From your personal mailbox, set up forwarding rules for your personal mailbox \(for example forwarding rules for Microsoft Outlook or Gmail\).
**Parent Topic:**[Personal corporate mailbox](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/personal-corporate-mailbox.md)
| title | Integrate personal corporate mailbox for receiving emails |
| description | Integrate your personal corporate mail boxes with ServiceNow to receive emails in your personal corporate mailbox. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-administration/integrate-corporate-email-receiving.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Personal corporate mailboxAdvanced email setupConfigureEmail AdministrationNotificationsConfigure core featuresAdminister the ServiceNow AI Platform |