Configure Manager Instances
Implement the following steps to configure the Manager Instances in Multi-Instance Management.
Before you begin
Role required: admin or sn_mif.mif_admin.
Procedure
-
Log onto the instance that will be managed.
-
Go to Multi-Instance Management > Manager Instances.
The Manager Instances list shows up.
Note: sn_mif_managed_by_instance is the table for defining the manager instances.
The manager instance table provides a list of multi-instance applications and the manager instances associated with each for trust configuration, for example, Impact Health.
-
Select New to designate a manager.
The Manager Instances form shows up.
-
On the Manager Instances form, fill up the following.
|
Entry |
Description |
|---|---|
|
Manager Instance |
Select a manager instance from the list of instance names using the lookup option.Note: Only production instances should be designated as the primary managers for both production and sub-production instances. Sub-production instances may manage other sub-production instances under specific, defined conditions. |
|
Application |
Select the appropriate application from the application list using the lookup option. |
---
title: Configure Manager Instances
description: Implement the following steps to configure the Manager Instances in Multi-Instance Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-administration/mif-conf-manager-instance.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Cross-instance application trust configuration, Multi-Instance Management, Get started, Administer the ServiceNow AI Platform]
---
# Configure Manager Instances
Implement the following steps to configure the Manager Instances in Multi-Instance Management.
## Before you begin
Role required: admin or sn\_mif.mif\_admin.
## Procedure
1. Log onto the instance that will be managed.
2. Go to **Multi-Instance Management** > **Manager Instances**.
The Manager Instances list shows up.
**Note:** sn\_mif\_managed\_by\_instance is the table for defining the manager instances.
The manager instance table provides a list of multi-instance applications and the manager instances associated with each for trust configuration, for example, Impact Health.
3. Select **New** to designate a manager.
The Manager Instances form shows up.
4. On the Manager Instances form, fill up the following.
<table id="choicetable_sps_q3z_42c"><thead><tr><th align="left" id="d302675e94">
Entry
</th><th align="left" id="d302675e97">
Description
</th></tr></thead><tbody><tr><td id="d302675e103">
**Manager Instance**
</td><td>
Select a manager instance from the list of instance names using the lookup option.**Note:** Only production instances should be designated as the primary managers for both production and sub-production instances. Sub-production instances may manage other sub-production instances under specific, defined conditions.
</td></tr><tr><td id="d302675e114">
**Application**
</td><td>
Select the appropriate application from the application list using the lookup option.
</td></tr></tbody>
</table>5. Select **Submit**.
| title | Configure Manager Instances |
| description | Implement the following steps to configure the Manager Instances in Multi-Instance Management. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-administration/mif-conf-manager-instance.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Cross-instance application trust configurationMulti-Instance ManagementGet startedAdminister the ServiceNow AI Platform |