Supported integration interfaces

reference brazil Updated Sep 10, 2026 1 min read r_SupportedIntegrationInterfaces.md
Raw file servicenow.com

ServiceNow provides a number of interfaces to be able to directly integrate with the platform. These interfaces are considered part of the platform and are provided at no additional charge.

  • Computer Telephony Integration
    Computer Telephony Integration (CTI) is accomplished by the CTI client on the user machine sending a URL to the instance.
  • Integrating ServiceNow with your Intranet
    You can add a ServiceNow login link to your intranet.
  • JDBCProbe
    A JDBC probe runs on the MID Server to query an external database via JDBC and returns results to ServiceNow.
  • Syslog probe
    The ServiceNow Syslog probe uses the MID Server to deliver log messages from a ServiceNow instance to another machine, such as a dedicated log server, using the syslog protocol over an IP network.

Parent Topic:Integration options

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