Enable and disable Search Suggestions in Zing
Enable the Search Suggestions application to improve the Zing search user experience.
Before you begin
ServiceNow personnel installed and activated the com.glide.search.suggestions plugin.
Role required: admin
About this task
The Search Suggestions application is available on new instances by default. On upgraded instances, Search Suggestions is enabled for Now Mobile and disabled for Service Portal by default.
The following system properties enable and disable Search Suggestions:
- glide.search.suggestions.enabled: Set to true (default) to enable Search Suggestions in Zing, or set to false to disable Search Suggestions in Zing.
- glide.service_portal.search_as_you_type_behavior: Select Suggestions or Typeahead functionality in the Service Portal.
On new instances, the first parameter is set to true and the second is set to Suggestions. In upgraded instances, the parameters are set to whatever was previously enabled.
Procedure
-
Navigate to the System Property [sys_properties] table's list view.
-
Select All.
-
In the navigation field, enter
sys_properties.list. -
Press Enter.
-
-
To switch between Search Suggestions and type-ahead functionality in Service Portal, follow these steps.
-
In the Name search column, enter glide.service_portal.search_as_you_type_behavior.
-
On the System Property page, in the Value field, enter
Suggestionsto enable Search Suggestions, orTypeaheadto enable type-ahead functionality.You can only enter one of these options.
-
-
To turn Search Suggestions on or off globally, follow these steps.
-
In the Name search column, enter glide.search.suggestions.enabled.
-
In the Value field, double-click the value and select true to enable suggestions, or false to disable Search Suggestions globally.
-
Parent Topic:Zing displays search suggestions as users enter search terms
Related topics
---
title: Enable and disable Search Suggestions in Zing
description: Enable the Search Suggestions application to improve the Zing search user experience.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-administration/search-administration/enable-search-suggestions.html
release: brazil
product: Search Administration
classification: search-administration
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Zing displays search suggestions as users enter search terms, Zing text indexing and search engine, Search administration, Configure core features, Administer the ServiceNow AI Platform]
---
# Enable and disable Search Suggestions in Zing
Enable the Search Suggestions application to improve the Zing search user experience.
## Before you begin
ServiceNow personnel installed and activated the com.glide.search.suggestions plugin.
Role required: admin
## About this task
The Search Suggestions application is available on new instances by default. On upgraded instances, Search Suggestions is enabled for Now Mobile and disabled for Service Portal by default.
The following system properties enable and disable Search Suggestions:
- **glide.search.suggestions.enabled**: Set to **true** \(default\) to enable Search Suggestions in Zing, or set to **false** to disable Search Suggestions in Zing.
- **glide.service\_portal.search\_as\_you\_type\_behavior**: Select **Suggestions** or **Typeahead** functionality in the Service Portal.
On new instances, the first parameter is set to **true** and the second is set to **Suggestions**. In upgraded instances, the parameters are set to whatever was previously enabled.
## Procedure
1. Navigate to the System Property \[sys\_properties\] table's list view.
1. Select **All**.
2. In the navigation field, enter `sys_properties.list`.
3. Press Enter.
2. To switch between Search Suggestions and type-ahead functionality in Service Portal, follow these steps.
1. In the **Name** search column, enter **glide.service\_portal.search\_as\_you\_type\_behavior**.
2. On the System Property page, in the **Value** field, enter `Suggestions` to enable Search Suggestions, or `Typeahead` to enable type-ahead functionality.
You can only enter one of these options.
3. To turn Search Suggestions on or off globally, follow these steps.
1. In the **Name** search column, enter **glide.search.suggestions.enabled**.
2. In the **Value** field, double-click the value and select **true** to enable suggestions, or **false** to disable Search Suggestions globally.
**Parent Topic:**[Zing displays search suggestions as users enter search terms](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/search-administration/search-suggestions-zing.md)
**Related topics**
[Set the maximum number of search suggestions Zing displays]()
| title | Enable and disable Search Suggestions in Zing |
| description | Enable the Search Suggestions application to improve the Zing search user experience. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-administration/search-administration/enable-search-suggestions.html |
| release | brazil |
| product | Search Administration |
| classification | search-administration |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Zing displays search suggestions as users enter search termsZing text indexing and search engineSearch administrationConfigure core featuresAdminister the ServiceNow AI Platform |