Default display fields for global search tables

reference brazil Updated Sep 10, 2026 1 min read global-search-default-tables.md
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Multiple tables are enabled for global search in the base system. Each global search table has its own set of fields included in the table's default text_search list view. The system uses fields from this view to format global search results from these tables.

Table Display fields
Catalog Item [sc_cat_item] Short description, Description, Category, Price
Catalog Task [sc_task] Short description, Description, Number, Priority, State, Assignment group, Request item
Change [change_request] Short description, Description, Number, Type, Assignment group, State, Risk, Priority
Change Task [change_task] Short description, Description, Number, Type, State, Assignment group
Company [core_company] Name, Street, City, Zip / Postal code, Phone
Group [sys_user_group] Name, Description, Type
Incident [incident] Short description, Description, Number, Opened, Caller, Priority, State, Category, Assignment group
Knowledge [kb_knowledge] Short description, Article body, Category, Number, Updated
Problem [problem] Problem statement, Description, Number, State, Resolution code, Assignment group, Configuration item, Related Incidents
Request [sc_request] Short description, Number, Requested for, State, Opened by
Requested Item [sc_req_item] Number, Item, Stage, State, Requested for, Opened by, Opened
User [sys_user] Name, Email, Company, Department, Title

Parent Topic:Text search views control format of global search results for tables

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