Hide fields in the index inspector

task brazil Updated Sep 10, 2026 1 min read hide-fields-index-inspector.md
Raw file servicenow.com

Suppress display of fields on documents in the index inspector.

Before you begin

Role required: admin

About this task

By default, the index inspector displays fields found on indexed documents that match your search. Administrators can hide sensitive fields in the index inspector by setting the value of the glide.ais.externalcontent.query_api_denied_fields system property. Hidden fields don't appear in index inspector search results.

To learn about the index inspector, see Review indexing status for individual content items.

Procedure

  1. Navigate to the System Property [sys_properties] table's list view.

    1. Select All.

    2. In the navigation field, enter sys_properties.list.

    3. Press Enter.

  2. Search for the glide.ais.externalcontent.query_api_denied_fields system property.

    • If the system property already exists, open it.
    • If the system property doesn't exist, select New, then enter the following field values on the System Property form. |Field|Value| |-----|-----| |Name|glide.ais.externalcontent.query_api_denied_fields| |Type|string|
  3. In the system property record's Value field, enter a comma-separated list of names for fields that you want to hide in the index inspector.

    As an example, you might enter title,url to hide the Title and URL fields for indexed records.

    The default value is empty, meaning that no fields are hidden.

    Note: Field names are case sensitive and all in lowercase. Don't capitalize field names when entering them.

  4. To save your changes, select Save or Update.

Result

The specified fields are hidden when viewing indexed documents in the index inspector.

Parent Topic:Review indexing status for individual content items

Keywords ServiceNow OttoAI Agentsgenerative AIagentic AI
Search documentation
Search document titles and file paths on the brazil branch