Reviewing external content connector crawl results and analytics

concept brazil Updated Sep 10, 2026 1 min read reviewing-external-content-connector-results-and-analytics.md

Search administrators can review crawl histories and analytics for external content connectors to gain a better understanding of what they're crawling. Administrators with the ais_high_security_admin elevated role can also review user and group permission mappings for external content connectors to verify that source system security principals are correctly associated with ServiceNow AI Platform® users.

To access the External Content Connectors application, navigate to All > External Content Connectors > External Content Admin Home. From this page, you can select an individual connector to review its crawl history, its analytics, or its user permissions.

Review crawl history for an external content connector
View crawl history records for an external content connector. Drill into a crawl history record to see metrics and alerts for the crawl in question.
Review analytics for an external content connector
Review analytics for an external content connector to gain insight into its crawl behavior.
Review indexing status for individual content items
View indexing status, selected fields, errors, and user and group access permissions for individual content items using the Index inspector tool in the external content connector editor.
Review user permissions for an external content connector
View user and group access permissions retrieved by an external content connector, and see how the connector maps those permissions to your ServiceNow AI Platform® instance's users.

Parent Topic:External Content Connectors

Keywords ServiceNow OttoAI Agentsgenerative AIagentic AI

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---
title: Reviewing external content connector crawl results and analytics
description: Search administrators can review crawl histories and analytics for external content connectors to gain a better understanding of what they're crawling. Administrators with the ais\_high\_security\_admin elevated role can also review user and group permission mappings for external content connectors to verify that source system security principals are correctly associated with ServiceNow AI Platform users.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-administration/search-administration/reviewing-external-content-connector-results-and-analytics.html
release: brazil
product: Search Administration
classification: search-administration
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [ServiceNow Otto, AI Agents, generative AI, agentic AI]
breadcrumb: [External Content Connectors, Search administration, Configure core features, Administer the ServiceNow AI Platform]
---

# Reviewing external content connector crawl results and analytics

Search administrators can review crawl histories and analytics for external content connectors to gain a better understanding of what they're crawling. Administrators with the ais\_high\_security\_admin elevated role can also review user and group permission mappings for external content connectors to verify that source system security principals are correctly associated with ServiceNow AI Platform® users.

To access the External Content Connectors application, navigate to **All** &gt; **External Content Connectors** &gt; **External Content Admin Home**. From this page, you can select an individual connector to review its crawl history, its analytics, or its user permissions.

-   **[Review crawl history for an external content connector](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/search-administration/review-crawl-ext-cont-connector.md)**  
View crawl history records for an external content connector. Drill into a crawl history record to see metrics and alerts for the crawl in question.
-   **[Review analytics for an external content connector](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/search-administration/review-analytics-external-content-connector.md)**  
Review analytics for an external content connector to gain insight into its crawl behavior.
-   **[Review indexing status for individual content items](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/search-administration/review-indexing-status-content-items.md)**  
View indexing status, selected fields, errors, and user and group access permissions for individual content items using the Index inspector tool in the external content connector editor.
-   **[Review user permissions for an external content connector](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/search-administration/review-usr-maps-ext-cont-connector.md)**  
View user and group access permissions retrieved by an external content connector, and see how the connector maps those permissions to your ServiceNow AI Platform® instance's users.

**Parent Topic:**[External Content Connectors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/search-administration/ext-cont-connectors-landing-page.md)