Zing filters search results with access controls
Zing filters search results to only display records the user can access.
For example, suppose you index the System Property [sys_properties] table. When the ITIL user searches for a term in the System Property table, Zing returns no search results because the ITIL user doesn't meet the ACL rule requirements.
[Omitted image "ITILUserSearch.png"] Alt text: Empty search results page for ITIL user search in System Property table.
When a system administrator searches for the same property, Zing returns search results from the System Property table because the administrator meets the ACL rule requirements.
[Omitted image "SystemAdministratorSearch.png"] Alt text: Search results for system administrator search in System Property table.
Parent Topic:Zing text indexing and search engine
Related topics
Features of Zing text indexing and search engine
Global search finds records from multiple tables
Zing generates search results in four phases
Zing computes document scores using three components
Zing can include attachments in search results
Zing removes stop words from queries
Zing matches derived words with stemming
Zing can expand search results with synonyms
Zing displays search suggestions as users enter search terms
Verify that user roles have access to your searchable tables
--- title: Zing filters search results with access controls description: Zing filters search results to only display records the user can access. locale: en-US canonical_url: https://www.servicenow.com/docs/r/platform-administration/search-administration/zing-filters-search-results.html release: brazil product: Search Administration classification: search-administration topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 2 breadcrumb: [Zing text indexing and search engine, Search administration, Configure core features, Administer the ServiceNow AI Platform] --- # Zing filters search results with access controls Zing filters search results to only display records the user can access. For example, suppose you index the System Property \[sys\_properties\] table. When the ITIL user searches for a term in the System Property table, Zing returns no search results because the ITIL user doesn't meet the ACL rule requirements. \[Omitted image "ITILUserSearch.png"\] Alt text: Empty search results page for ITIL user search in System Property table. When a system administrator searches for the same property, Zing returns search results from the System Property table because the administrator meets the ACL rule requirements. \[Omitted image "SystemAdministratorSearch.png"\] Alt text: Search results for system administrator search in System Property table. **Parent Topic:**[Zing text indexing and search engine](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/search-administration/c_ZingTextSearch.md) **Related topics** [Features of Zing text indexing and search engine]() [Available search options]() [Global search finds records from multiple tables]() [Zing generates search results in four phases]() [Zing computes document scores using three components]() [Zing indexes words]() [Zing can include attachments in search results]() [Zing removes stop words from queries]() [Zing matches derived words with stemming]() [Zing can expand search results with synonyms]() [Zing displays search suggestions as users enter search terms]() [Verify that user roles have access to your searchable tables]() [Installed with Zing]()
| title | Zing filters search results with access controls |
| description | Zing filters search results to only display records the user can access. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-administration/search-administration/zing-filters-search-results.html |
| release | brazil |
| product | Search Administration |
| classification | search-administration |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Zing text indexing and search engineSearch administrationConfigure core featuresAdminister the ServiceNow AI Platform |