Translating the knowledge base
The knowledge base has its own Translation Management system. However, when this is disabled, knowledge base articles use translated_html fields for translated content.
When any of the internationalization (I18N) plugins are enabled, the Knowledge Management Internationalization plugin is enabled. This plugin allows knowledge article authors to create language-specific articles and to translate and access articles. For more information about Knowledge Management internationalization, see Translation Management in the Knowledge Management documentation.
If the Knowledge Management Internationalization plugin is disabled, knowledge base articles use translated_html fields for article content. This type of field displays the translation based on the language of the user, if multiple translations are stored. To learn about using translated_html fields, see Translating text fields.
--- title: Translating the knowledge base description: The knowledge base has its own Translation Management system. However, when this is disabled, knowledge base articles use translated\_html fields for translated content. locale: en-US canonical_url: https://www.servicenow.com/docs/r/platform-administration/system-localization/c\_TranslateTheKnowledgeBase.html release: brazil product: System Localization classification: system-localization topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Exploring System Localization, System Localization, Translation and localization, Configure core features, Administer the ServiceNow AI Platform] --- # Translating the knowledge base The knowledge base has its own Translation Management system. However, when this is disabled, knowledge base articles use translated\_html fields for translated content. When any of the internationalization \(I18N\) plugins are enabled, the Knowledge Management Internationalization plugin is enabled. This plugin allows knowledge article authors to create language-specific articles and to translate and access articles. For more information about Knowledge Management internationalization, see [Translation Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/translation-management.md) in the Knowledge Management documentation. If the Knowledge Management Internationalization plugin is disabled, knowledge base articles use translated\_html fields for article content. This type of field displays the translation based on the language of the user, if multiple translations are stored. To learn about using translated\_html fields, see [Translating text fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/system-localization/c_UseTranslatedText.md).
| title | Translating the knowledge base |
| description | The knowledge base has its own Translation Management system. However, when this is disabled, knowledge base articles use translated\_html fields for translated content. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-administration/system-localization/c\_TranslateTheKnowledgeBase.html |
| release | brazil |
| product | System Localization |
| classification | system-localization |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Exploring System LocalizationSystem LocalizationTranslation and localizationConfigure core featuresAdminister the ServiceNow AI Platform |