Change the field label or hint

task brazil Updated Sep 10, 2026 1 min read t_ChangeFieldLabelOrHint.md
Raw file servicenow.com

You can change a field's label or the text that appears as a hint when you point your mouse device to the field.

Before you begin

Role required: personalize_dictionary

Procedure

  1. Navigate to the form the field appears on.

  2. Select and hold (or right-click) the field label and select Configure Label.

  3. Update the form.

Field

Description

Table

The table the label appears on.

Label

The label that the field displays. You can enter up to 80 characters for the label, but not all databases support this many characters. The recommended maximum is 30 or fewer characters. HTML in field labels isn’t supported.

Plural

The plural version of the field label.

Element

The dictionary name of the field.

Help

Helpful text stored in the record.

Hint

A short description of the field that displays when a user hovers over it. HTML in field hints isn’t supported, but line breaks are allowed.

[Omitted image "hint.png"] Alt text: The hint for the Caller field on an Incident.

URL

A URL link that displays on the label if this field isn’t empty.

URL target

This field should be left empty, as it’s no longer used.

4. Select **Update**.

Parent Topic:Customizing fields on the ServiceNow AI Platform

Related topics

Add help to a field label on a form

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