Configure suggested text for journal fields
task brazil Updated Sep 10, 2026 1 min read t_ConfigSuggestTxtForJournalFields.md
You can configure the suggested text options for journal fields, such as work notes or the activity stream. Suggested text options for journal fields are unavailable in Core UI.
Before you begin
Role required: personalize_responses
Procedure
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Select and hold (or right-click) the field label and select Configure Responses.
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Select New.
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Enter a label, or brief description, for the option.
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Enter the complete text in Response text.
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Select Save.
34 lines · 1.1 KB
--- title: Configure suggested text for journal fields description: You can configure the suggested text options for journal fields, such as work notes or the activity stream. Suggested text options for journal fields are unavailable in Core UI. locale: en-US canonical_url: https://www.servicenow.com/docs/r/platform-administration/t\_ConfigSuggestTxtForJournalFields.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Suggestion field type, Reference, Field administration, Forms, fields, and lists, Configure core features, Administer the ServiceNow AI Platform] --- # Configure suggested text for journal fields You can configure the suggested text options for journal fields, such as work notes or the activity stream. Suggested text options for journal fields are unavailable in Core UI. ## Before you begin Role required: personalize\_responses ## Procedure 1. Select and hold \(or right-click\) the field label and select **Configure Responses**. 2. Select **New**. 3. Enter a label, or brief description, for the option. 4. Enter the complete text in **Response text**. 5. Select **Save**.
| title | Configure suggested text for journal fields |
| description | You can configure the suggested text options for journal fields, such as work notes or the activity stream. Suggested text options for journal fields are unavailable in Core UI. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-administration/t\_ConfigSuggestTxtForJournalFields.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Suggestion field typeReferenceField administrationFormsfieldsand listsConfigure core featuresAdminister the ServiceNow AI Platform |