Create a raw field

task brazil Updated Sep 10, 2026 1 min read t_CreateARawField.md
Raw file servicenow.com

A raw field is a custom field created by an administrator to show the original (raw) input in a field on a form after it has been normalized or transformed.

Before you begin

Role required: admin

Procedure

  1. In the form containing the field that is being normalized or transformed, select and hold (or right-click) in the header bar.

  2. Select Personalize > Form Layout.

  3. Complete the Create new field form at the bottom of the page, and then select Add.

    • Name: Type the field label. In this case, use Raw + <field label>.
    • Type: Select a data type from the list for this field.
    • Field length: Select the character limit for this field. The default is 40.
  4. Move the new field adjacent to the normalized field using the direction arrows.

  5. Select Save.

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