Create aliases
Aliases are the variants of a field value in the instance that will be replaced by the normal value.
Before you begin
Role required: admin or normalizer
About this task
The list of potential aliases is the contents of the Pending Values related list. After creating a normal value, assign aliases to this value if the pool of pending values is small. A normalized field can have a combination of aliases and rules.
Procedure
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Navigate to All > Field Normalization > Configurations > Normalizations.
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Open a normalization record.
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Click the Normal Values related list.
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Select one of the values.
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In the normal value record, click the Aliases related link.
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Select aliases for this normal value from the available (pending) values that appear in the slushbucket, and then click OK.
The aliases for this normal value now appear in the Aliases related list.
What to do next
Apply the aliases by running the associated data jobs.
---
title: Create aliases
description: Aliases are the variants of a field value in the instance that will be replaced by the normal value.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-administration/t\_CreateAliases.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Normal values, Field normalization and transformation, Administer, Field administration, Forms, fields, and lists, Configure core features, Administer the ServiceNow AI Platform]
---
# Create aliases
Aliases are the variants of a field value in the instance that will be replaced by the normal value.
## Before you begin
Role required: admin or normalizer
## About this task
The list of potential aliases is the contents of the **Pending Values** related list. After creating a normal value, assign aliases to this value if the pool of pending values is small. A normalized field can have a combination of aliases and rules.
## Procedure
1. Navigate to **All** > **Field Normalization** > **Configurations** > **Normalizations**.
2. Open a normalization record.
3. Click the **Normal Values** related list.
4. Select one of the values.
5. In the normal value record, click the **Aliases** related link.
6. Select aliases for this normal value from the available \(pending\) values that appear in the slushbucket, and then click **OK**.
The aliases for this normal value now appear in the **Aliases** related list.
## What to do next
Apply the aliases by running the associated data jobs.
| title | Create aliases |
| description | Aliases are the variants of a field value in the instance that will be replaced by the normal value. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-administration/t\_CreateAliases.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Normal valuesField normalization and transformationAdministerField administrationFormsfieldsand listsConfigure core featuresAdminister the ServiceNow AI Platform |