Event registry
You can use events to schedule actions or tasks to occur when conditions are fulfilled.
For example:
-
kb.view
An event triggered when a user views a Knowledge Base article. You use it to trigger the script action Knowledge View that create a Knowledge Use record every time an article is viewed.
-
incident.commented
An event triggered when a user comments on an article, used by two incidents commented email notifications.
-
Inactivity Monitors
If a record has not been updated for a defined length of time, an inactivity monitor triggers an event.
-
Script Actions
Scripts that trigger when an event is recorded in the log. You can set scripts to execute whenever a particular activity occurs in the platform, rather than at a particular time, such as scheduled jobs, or in response to particular conditions, such as Business rules.
-
Notifications
You can also use events to trigger Email Notifications when an event is recorded in the log.
Parent Topic:Event scheduling
Related topics
---
title: Event registry
description: You can use events to schedule actions or tasks to occur when conditions are fulfilled.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-administration/time-configuration/r\_EventRegistry.html
release: brazil
product: Time Configuration
classification: time-configuration
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Event scheduling, System scheduler, Explore, Time configuration, Configure core features, Administer the ServiceNow AI Platform]
---
# Event registry
You can use events to schedule actions or tasks to occur when conditions are fulfilled.
For example:
- **kb.view**
An event triggered when a user views a Knowledge Base article. You use it to trigger the script action Knowledge View that create a Knowledge Use record every time an article is viewed.
- **incident.commented**
An event triggered when a user comments on an article, used by two incidents commented email notifications.
- **Inactivity Monitors**
If a record has not been updated for a defined length of time, an inactivity monitor triggers an event.
- **Script Actions**
Scripts that trigger when an event is recorded in the log. You can set scripts to execute whenever a particular activity occurs in the platform, rather than at a particular time, such as scheduled jobs, or in response to particular conditions, such as [Business rules](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/api-reference/c_BusinessRules.md).
- **Notifications**
You can also use events to trigger Email Notifications when an event is recorded in the log.
**Parent Topic:**[Event scheduling](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/time-configuration/c_ScheduleEvents.md)
**Related topics**
[Set an inactivity monitor]()
| title | Event registry |
| description | You can use events to schedule actions or tasks to occur when conditions are fulfilled. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-administration/time-configuration/r\_EventRegistry.html |
| release | brazil |
| product | Time Configuration |
| classification | time-configuration |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Event schedulingSystem schedulerExploreTime configurationConfigure core featuresAdminister the ServiceNow AI Platform |