Explore upgrade history log
Reduce processing time by extracting all upgrade related logs into a separate file named database-upgrade_<timestamp>.log. You can also zip the file and attach it to upgrade history.
Before you begin
Role required: admin.
About this task
When the upgrade starts, the upgrade log messages are written to both the localhost_log file and the database-upgrade_<timestamp>.log file. When the upgrade is done, the database-upgrade_<timestamp>.log file is uploaded to the upgrade history table.
Procedure
-
Navigate to All > System Logs > Utilities.
Note: You can implement this step to view the extracted database-upgrade_<timestamp>.log file only after the upgrade is done.
-
Click Node Log File Download.
The database-upgrade_<timestamp>.log file appears in the list of log files.
Note: The localhost_log file consists of all the logs. The database-upgrade_<timestamp>.log file consists of logs only related to the upgrade.
The database-upgrade_<timestamp>.log file appears only if the
glide.db.upgrade.log.save_to_db.enabledproperty is set to True. By default, theglide.db.upgrade.log.save_to_db.enabledis set to True. -
Go to Upgrade Center > Upgrade History.
A list of upgrades shows up.
-
Click the required upgrade from the list.
You can see database-upgrade_<timestamp>.log file is automatically attached to the upgrade.
Note: The database-upgrade_<timestamp>.log file gets attached only if the
glide.db.upgrade.log.save_to_db.enabledproperty is set to True. By default, theglide.db.upgrade.log.save_to_db.enabledis set to True. -
Download the zipped database-upgrade_<timestamp>.log file.
Note: The database-upgrade_<timestamp>.log file has been zipped to reduce the download time.
---
title: Explore upgrade history log
description: Reduce processing time by extracting all upgrade related logs into a separate file named database-upgrade\_<timestamp>.log. You can also zip the file and attach it to upgrade history.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/platform-administration/upgrade-center/uc-explore-history-log.html
release: brazil
product: Upgrade Center
classification: upgrade-center
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reviewing upgrade history, Using Upgrade Center, Upgrade Center, Upgrade, Administer the ServiceNow AI Platform]
---
# Explore upgrade history log
Reduce processing time by extracting all upgrade related logs into a separate file named database-upgrade\_<timestamp>.log. You can also zip the file and attach it to upgrade history.
## Before you begin
Role required: admin.
## About this task
When the upgrade starts, the upgrade log messages are written to both the localhost\_log file and the database-upgrade\_<timestamp>.log file. When the upgrade is done, the database-upgrade\_<timestamp>.log file is uploaded to the upgrade history table.
## Procedure
1. Navigate to **All** > **System Logs** > **Utilities**.
**Note:** You can implement this step to view the extracted database-upgrade\_<timestamp>.log file only after the upgrade is done.
2. Click **Node Log File Download**.
The database-upgrade\_<timestamp>.log file appears in the list of log files.
**Note:** The localhost\_log file consists of all the logs. The database-upgrade\_<timestamp>.log file consists of logs only related to the upgrade.
The database-upgrade\_<timestamp>.log file appears only if the `glide.db.upgrade.log.save_to_db.enabled` property is set to True. By default, the `glide.db.upgrade.log.save_to_db.enabled` is set to True.
3. Go to **Upgrade Center** > **Upgrade History**.
A list of upgrades shows up.
4. Click the required upgrade from the list.
You can see database-upgrade\_<timestamp>.log file is automatically attached to the upgrade.
**Note:** The database-upgrade\_<timestamp>.log file gets attached only if the `glide.db.upgrade.log.save_to_db.enabled` property is set to True. By default, the `glide.db.upgrade.log.save_to_db.enabled` is set to True.
5. Download the zipped database-upgrade\_<timestamp>.log file.
**Note:** The database-upgrade\_<timestamp>.log file has been zipped to reduce the download time.
| title | Explore upgrade history log |
| description | Reduce processing time by extracting all upgrade related logs into a separate file named database-upgrade\_<timestamp>.log. You can also zip the file and attach it to upgrade history. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/platform-administration/upgrade-center/uc-explore-history-log.html |
| release | brazil |
| product | Upgrade Center |
| classification | upgrade-center |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Reviewing upgrade historyUsing Upgrade CenterUpgrade CenterUpgradeAdminister the ServiceNow AI Platform |