Evaluate the admin override at the access level

task brazil Updated Sep 10, 2026 1 min read t_EvalAdmOverrideAccLevel.md
Raw file servicenow.com

If you want to force ACL evaluation for admin overrides at the access level, you can add a system property.

Before you begin

Role required: security_admin

About this task

ACLs are evaluated cumulatively. If there are number of ACLs on any given field and the Admin Overrides option is false (not selected) on one of them, then the effective admin overrides for all the ACLs are considered to be false. This causes admins to be unable to pass even the ACL where the override should be in effect.

Procedure

  • Add the following property to the system properties table:

Property

Description

glide.security.admin.override.accessterm

Evaluates the admin override condition at the access term level.- Type: true | false

  • Default value: true for new instances, false for upgrades
  • Location: Add to the System Properties [sys_properties] table Note: If the property is not defined on the Instance, the value evaluates as false.
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